Salesforce Exam Salesforce Loyalty Management Topic 4 Question 46 Discussion

Actual exam question for Salesforce's Salesforce Loyalty Management exam

Question #: 46
Topic #: 4

[All Salesforce Loyalty Management Questions]

The Loyalty Administrator for Northern Trail Outfitters (NTO) insider program defines tier groups- Status Tier Group with a Fixed model and period of one year.

The three tier are defined =Silver (base), Golden (next tier), and Platinum (the highest tier)

Extend Expiration for this tier group is Qualifying Points Reset Date.

A member joins NTO insider in the Silver tier and, after a year of engagement, gets upgraded to the Gold tier on March 16 2023.

Which date would be the new Expiry date or this member after the tier is upgraded to Gold?

ADecember 31, 2024

BMarch 31 2024

CDecember 31, 2023

DMarch 16, 2020.

Show Suggested Answer

Suggested Answer: B

The new expiry date for the member after being upgraded to the Gold tier would be March 31, 2024. In Salesforce Loyalty Management, when a member is upgraded to a new tier, the expiry date is set based on the tier's fixed model and period. Since the member was upgraded on March 16, 2023, and the period is one year, the new expiry date aligns with the end of the month following the one-year anniversary of the upgrade, which is March 31, 2024.

by Audra at May 02, 2025, 10:36 PM

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Carey

8 days ago

I'm going with option B. The Loyalty Administrator clearly states that the Expiration for the tier group is the Qualifying Points Reset Date, which in this case is March 31, 2024.

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Sherman

13 days ago

Haha, March 16, 2020? That's like five years ago! The member must have a time machine or something.

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1 months ago

I think the new expiry date would be December 31, 2024.

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