Salesforce Exam Salesforce Communications Cloud Topic 4 Question 21 Discussion

Actual exam question for Salesforce's Salesforce Communications Cloud exam

Question #: 21
Topic #: 4

[All Salesforce Communications Cloud Questions]

Universal containers (UC) is a communication service provider using commination cloud. UC wants to create a guided ordering processes for their Sales agent and B2C Consumers. Which three option are technically feasible.

AUse Salesforce Flow for building the guided ordering journey for agents and salesforce flow via community builder on a salesforce community for customers to leverage the development team's flow expertize

BUse Omni Script for building the guided ordering journey for agents and Omni script via Omni out on a salesforce community for customers to maximize governor limits and performance.

CUse Omni Script for building the guided ordering journey for agents and call Omni script via community builder on a salesforce community to maximize reuse

DUse OmniScript for building the guided the ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS for Customers to Maximize reuse.

EUse Salesforce Flow for building the guided ordering journey for agents and salesforce flow via Lightning Out on a third-party CMS for customers to leverage the development team's Flow expertise.

Show Suggested Answer

Suggested Answer: D

by Vanesa at Sep 08, 2024, 01:06 PM

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28 days ago

I think option A is technically feasible because it leverages the development team's flow expertise.

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