Salesforce Exam Salesforce Communications Cloud Topic 2 Question 17 Discussion

Actual exam question for Salesforce's Salesforce Communications Cloud exam

Question #: 17
Topic #: 2

[All Salesforce Communications Cloud Questions]

ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.

ADiscounts.

BAdjustment using Context rules

CPromotions

DCustomizations using CPQ Hooks

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Suggested Answer: A, B, D

by Sherly at Jul 11, 2024, 12:16 PM

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Marsha

14 days ago

D. Customizations using CPQ Hooks sounds like a good option too. It gives them more flexibility to create custom pricing adjustments.

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Ammie

15 days ago

I think the correct answer is B. Adjustment using Context rules. This allows the telecom to define pricing adjustments based on specific conditions or contexts.

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