Salesforce Exam Salesforce Administrator Topic 7 Question 83 Discussion

Actual exam question for Salesforce's Salesforce Administrator exam

Question #: 83
Topic #: 7

[All Salesforce Administrator Questions]

AW Computing has six sales teams in a region. These teams always consists of the same account

manager, engineer, and assistant.

What should the administrator configure to make it easier for teams to collaborate with the same

customer?

AEnable and configure standard opportunity teams with splits.

BEnable account teams and show the users how to set up a default account team.

CCreate a queue for each team and assign account ownership to the queue.

DPropose the users manually share all their accounts with their teammates.

Show Suggested Answer

Suggested Answer: B

Account teams are groups of users who work together on an account. You can enable account teams in Setup and assign team roles and access levels for each team member. Users can set up a default account team that is automatically added to any account that they own or create. This makes it easier for teams to collaborate with the same customer without manually sharing each account. Reference: https://help.salesforce.com/s/articleView?id=sf.accountteam.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.accountteam_default.htm&type=5

by Corazon at Apr 04, 2025, 02:51 PM

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Alayna

4 days ago

I agree with Vi. It would make collaboration easier and more efficient.

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Mireya

4 days ago

A) Enable and configure standard opportunity teams with splits. This could work, but account teams seem like a more logical choice for this scenario.

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Virgie

5 days ago

C) Create a queue for each team and assign account ownership to the queue. This allows for seamless account management and makes it easy for team members to access the same customer information.

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Ardella

7 days ago

B) Enable account teams and show the users how to set up a default account team. This seems like the most straightforward and efficient way to facilitate collaboration within the sales teams.

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Vi

9 days ago

I think we should enable and configure standard opportunity teams with splits.

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