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Salesforce Exam Salesforce Administrator Topic 2 Question 47 Discussion

Actual exam question for Salesforce's Salesforce Administrator exam
Question #: 47
Topic #: 2
[All Salesforce Administrator Questions]

A user at Northern Trail Outfitters Is having trouble logging into Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization.

Which two ways should the administrator help the user log into Salesforce?

Show Suggested Answer Hide Answer
Suggested Answer: C

To track assigned licenses and permission sets in Salesforce instead of using a spreadsheet, an administrator should use User Report type on Report object. User Report type allows creating reports that show information about users such as their profile, role, license type, active status, login history etc. It also allows adding fields related to permission sets such as Permission Set Assignments or Permission Set License Assignments. For example, an administrator can create a User Report that shows user name, profile name, user license name, permission set assignments count etc. Login History, Lightning Usage App, or Permission Set Groups are not features that can be used to track assigned licenses and permission sets in Salesforce. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_report_types_standard_user.htm&type=5


by Cecilia at Aug 28, 2023, 03:01 PM

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Ozell
1 months ago
You know, I once had a user who got locked out of Salesforce because they kept trying to log in with the password 'password123'. Maybe we should add that to the password policy, just to be safe.
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Arminda
5 days ago
That's a good idea, we should definitely update the password policy to prevent simple passwords like that.
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Willard
8 days ago
D) Use the unlock button on the user's record detail page.
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Sheridan
9 days ago
A) Log in as the user to unlock the user and reset the password.
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Sherita
1 months ago
Ah, the age-old problem of a locked-out Salesforce user. I bet the administrator is wishing they had a magic 'Unlock' button on their desk right about now. Wait, what do you mean they do?
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Doyle
22 days ago
D) Use the unlock button on the user's record detail page.
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Glory
23 days ago
A) Log in as the user to unlock the user and reset the password.
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Loren
2 months ago
Hold on, I think C might be the way to go. Resetting the password on the user's record detail page seems like the most direct approach. No need to log in as the user or mess with the password policies.
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Jenelle
11 days ago
It might be quicker to just log in as the user to unlock and reset the password.
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Erinn
21 days ago
I think using the unlock button on the user's record detail page could also work.
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Juliann
1 months ago
I agree, resetting the password on the user's record detail page is the best option.
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Glory
2 months ago
Hmm, I'm not so sure about that. Resetting the password policies might be a bit overkill. Why not just use the unlock button on the user's record detail page? That seems like the most straightforward solution.
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Belen
1 months ago
Yeah, that makes sense. It's a simple solution that should work without causing any unnecessary changes.
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Carlene
2 months ago
I agree, using the unlock button on the user's record detail page is the easiest way to resolve the issue.
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Dalene
2 months ago
I think using the unlock button on the user's record detail page could also be a good option to consider.
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Wilburn
2 months ago
Ah, I see. The administrator should definitely log in as the user and reset the password. That's the quickest and easiest way to get the user back in. Unlocking the user is the key here.
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Desmond
19 days ago
Using the unlock button on the user's record detail page is another option to consider.
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Crista
20 days ago
Resetting the password on the user's record detail page could also work.
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Earnestine
23 days ago
I agree, that should unlock the user and solve the issue.
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James
2 months ago
Yes, logging in as the user and resetting the password is the best option.
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Roxane
2 months ago
I agree with Luisa. That seems like the most efficient way to help the user log into Salesforce.
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Luisa
3 months ago
I think the administrator should log in as the user to unlock them and reset the password.
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