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Salesforce Exam Salesforce AI Associate Topic 4 Question 33 Discussion

Actual exam question for Salesforce's Salesforce AI Associate exam
Question #: 33
Topic #: 4
[All Salesforce AI Associate Questions]

How does an organization benefit from using AI to personalize the shopping experience of online customers?

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Suggested Answer: B

The potential consequences of an organization suffering from poor data quality include revenue loss, poor customer service, and reputational damage. Poor data quality can lead to inaccurate analytics and decision-making, impacting customer interactions, marketing strategies, and financial forecasting. These issues ultimately affect customer satisfaction and could lead to financial losses and a damaged brand reputation. Salesforce highlights the importance of maintaining high data quality for effective CRM and AI applications, offering various tools and best practices to enhance data integrity. For guidance on managing and improving data quality in Salesforce, see the Salesforce documentation on data quality at Salesforce Data Quality.


by Alberto at Oct 23, 2024, 08:05 AM

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Elmer
2 months ago
Personalization? More like 'creepy-sonalization'! But I guess it works if you want those sales to keep rolling in.
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Tamra
1 days ago
I think it's worth it if it means getting recommendations for things I actually like.
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Shasta
2 days ago
I agree, it can feel a bit creepy sometimes, but it does make shopping more convenient.
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Willow
16 days ago
Yeah, I don't mind it as long as it helps me find what I'm looking for quickly.
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Erick
24 days ago
I think it's worth it if it means getting recommendations for things I actually like.
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Micheline
1 months ago
I agree, it can feel a bit creepy sometimes, but it does make shopping easier.
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Pedro
2 months ago
B) CusPedroers are more likely to be satisfied with their shopping experience. Personalization is the way to go if you want happy cusPedroers.
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Kenneth
2 months ago
C) Customers are more likely to visit competitor sites that personalize their experience. Gotta stay competitive in this digital age!
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Kandis
1 months ago
B) Customers are more likely to be satisfied with their shopping experience.
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Lynelle
2 months ago
A) Customers are more likely to share personal information with a site that personalizes their experience.
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Alex
2 months ago
But what if customers start sharing too much personal information? Isn't that a privacy concern?
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Roosevelt
2 months ago
I agree with you, Shayne. When a site personalizes my experience, I feel like they understand my preferences.
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Aja
2 months ago
A) Customers are more likely to share personal information with a site that personalizes their experience. But I hope they use it responsibly!
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Aleisha
2 months ago
B) Customers are more likely to be satisfied with their shopping experience. Personalization can really improve customer satisfaction and loyalty.
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Josephine
2 months ago
Customers are more likely to share personal information with a site that personalizes their experience.
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Kirk
2 months ago
That's true. When a site personalizes the shopping experience, customers feel more valued.
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Ryann
2 months ago
Customers are more likely to be satisfied with their shopping experience.
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Arlie
2 months ago
Personalization can really improve customer satisfaction and loyalty.
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Shayne
2 months ago
I think using AI to personalize the shopping experience can make customers more satisfied.
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