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Salesforce Exam Salesforce AI Associate Topic 3 Question 36 Discussion

Actual exam question for Salesforce's Salesforce AI Associate exam
Question #: 36
Topic #: 3
[All Salesforce AI Associate Questions]

A sales manager wants to use AI to help sales representatives log their calls quicker and more accurately.

Which functionality provides the best solution?

Show Suggested Answer Hide Answer
Suggested Answer: B

''A potential outcome of using poor-quality data in AI applications is that AI models may produce biased or erroneous results. Poor-quality data means that the data is inaccurate, incomplete, inconsistent, irrelevant, or outdated for the AI task. Poor-quality data can affect the performance and reliability of AI models, as they may not have enough or correct information to learn from or make accurate predictions. Poor-quality data can also introduce or exacerbate biases or errors in AI models, such as human bias, societal bias, confirmation bias, or overfitting or underfitting.''


Contribute your Thoughts:

Adelina
1 months ago
I'm going with Call Summaries. It's the most relevant option, unlike the Sales Dialer which sounds like it's for calling people, not logging calls.
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Bernardo
1 months ago
Call Summaries for the win! This is a no-brainer. Now if only there was an AI that could write my exam answers for me...
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Deandrea
2 months ago
Sales Dialer might be overkill. All the manager wants is an easier way to log calls, not necessarily make new ones.
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Hermila
1 months ago
C) Auto-Generated Sales Tasks
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Sabrina
1 months ago
A) Call Summaries
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Krissy
2 months ago
But with C) Auto-Generated Sales Tasks, reps can save time on manual data entry.
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Rossana
2 months ago
I disagree, I believe B) Sales Dialer would be more efficient.
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Krissy
2 months ago
I think the best solution is A) Call Summaries.
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Lisha
2 months ago
I'm not sure Auto-Generated Sales Tasks is the best fit here. The goal seems to be streamlining call logging, not creating additional tasks.
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Annelle
1 months ago
B: I agree, Sales Dialer could also help speed up the process of logging calls.
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Rene
2 months ago
A: I think Call Summaries would be the best solution for quicker and more accurate call logging.
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Ming
2 months ago
Call Summaries sounds like the most useful functionality for this scenario. It can help reps log their calls quickly and accurately.
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King
15 days ago
A: True, but Call Summaries seem more focused on logging calls accurately.
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Stanton
16 days ago
C: Auto-Generated Sales Tasks could also be helpful in streamlining the process.
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Dorothy
17 days ago
B: I agree, it would definitely help sales reps be more efficient.
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Franklyn
27 days ago
A: I think Call Summaries would be the best option for logging calls quickly.
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