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Salesforce Exam Salesforce AI Associate Topic 1 Question 19 Discussion

Actual exam question for Salesforce's Salesforce AI Associate exam
Question #: 19
Topic #: 1
[All Salesforce AI Associate Questions]

Which Einstein capability uses emails to create content for Knowledge articles?

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Suggested Answer: C

Predictive analytics, machine learning, natural language processing (NLP), and computer vision are all types of artificial intelligence technologies that can be applied in Salesforce to enhance various aspects of business operations and customer interactions. Predictive analytics uses historical data to make predictions about future events. Machine learning involves algorithms that can learn from and make decisions based on data. NLP is concerned with the interactions between computers and humans using natural language, and computer vision interprets and processes visual information from the world to make sense of it in the way humans do. Salesforce harnesses these AI technologies, particularly through its Einstein platform, to provide powerful tools that help businesses automate tasks, make better decisions, and offer more personalized services. For more on how Salesforce utilizes these AI technologies, you can explore the Einstein AI services documentation at Salesforce Einstein.


by Reena at May 19, 2024, 11:08 AM

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Annamaria
7 days ago
Haha, Predict? Really? I doubt Einstein is using my emails to predict the future. Generate has got to be the right answer.
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Patti
12 days ago
Discover seems like the most logical choice here. It's all about finding relevant information, which emails could definitely help with.
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Ahmad
13 hours ago
I agree, Discover is the best option for using emails to create content for Knowledge articles.
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Malcom
14 days ago
I'm pretty sure it's Generate, since that's the capability that deals with content creation.
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Sue
18 days ago
I'm not sure, but I think it's either A) Generate or B) Discover.
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Lanie
28 days ago
I agree with Ora. Einstein Generate uses emails to create content for Knowledge articles.
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Ora
29 days ago
I think the answer is A) Generate.
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