Salesforce Exam Sales Cloud Consultant Topic 5 Question 111 Discussion

Actual exam question for Salesforce's Sales Cloud Consultant exam

Question #: 111
Topic #: 5

Cloud Kicks (CK) has been losing market share to competitors over the past year. CK management is planning next year's budget and has allocated more money for in-person meetings with its existing partners because CK thinks it will reduce churn.

Which option should a consultant recommend that CK use to track the spending increase for onsite visits?

AReport on opportunities with and without onsite activities.

BReport on the activity type that corresponds to an onsite visit.

CReport on accounts with and without onsite activities.

Show Suggested Answer

Suggested Answer: C

In the Discovery phase of a Sales Cloud implementation, it is essential to define the sales processes that will be supported in Salesforce. This step involves understanding the specific stages and steps within the organization's sales cycle and ensures that Salesforce will be configured to align with these processes. Defining sales processes is foundational for creating a solution that meets business needs and is aligned with user expectations, as it impacts subsequent configuration, training, and adoption efforts.

by Tien at Mar 07, 2025, 02:26 PM

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Arlette

9 days ago

Option C is the way to go! Tracking accounts with and without onsite activities will give CK a clear picture of how the spending increase is impacting their churn rate.

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