Salesforce Exam Platform App Builder Topic 4 Question 75 Discussion

Actual exam question for Salesforce's Platform App Builder exam

Question #: 75
Topic #: 4

A Service Coordinator (SC) for Ursa Major Solar (UMS) does a final review of work orders owned by a technician for a specific region before the records are submitted for an invoice. Beforeclosing out the work order, the SC needs to modify data or remove attachments that were added by mistake. The SC also needs access to any other related records owned by the technician.

What solution would provide the required access, given a private data model?

AGive the SC a permission set with the Modify All Data system permission.

BPut the SC in the role hierarchy above the technicians whose work orders they review.

CCreate a workflow rule that updates records owned by technicians in that regionwith the SC.

DChange work order access on the SC's profile to 'Modify AIl.

Show Suggested Answer

Suggested Answer: C

by Lucy at Jul 30, 2023, 07:34 AM

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Cheryl

1 months ago

I bet the technicians are just hoping the SC doesn't accidentally delete all their work orders. Talk about an 'oops' moment!

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Jeannetta

2 months ago

C could work, but it feels a bit clunky. Why not just put the SC in the role hierarchy and call it a day?

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Dorian

11 days ago

C) Could work, but it feels a bit clunky. Why not just put the SC in the role hierarchy and call it a day?

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Ma

18 days ago

B) Put the SC in the role hierarchy above the technicians whose work orders they review.

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Pedro

23 days ago

A) Give the SC a permission set with the Modify All Data system permission.

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Jerrod

2 months ago

Haha, 'Modify All' on the SC's profile? That's just asking for trouble. Might as well give them the admin password while you're at it.

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Lera

20 days ago

Haha, 'Modify All' on the SC's profile? That's just asking for trouble. Might as well give them the admin password while you're at it.

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Layla

23 days ago

B) Put the SC in the role hierarchy above the technicians whose work orders they review.

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Jamal

2 months ago

A) Give the SC a permission set with the Modify All Data system permission.

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Melodie

2 months ago

I don't know, giving the SC 'Modify All Data' permission seems a bit too broad. That could open up security risks if they don't need that level of access.

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Herminia

2 months ago

B seems like the most straightforward solution. The SC should have the necessary access to review and modify the technicians' work orders.

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Yolande

13 days ago

B seems like the most straightforward solution. The SC should have the necessary access to review and modify the technicians' work orders.

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Rosio

18 days ago

C) Create a workflow rule that updates records owned by technicians in that region with the SC.

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Tesha

19 days ago

B) Put the SC in the role hierarchy above the technicians whose work orders they review.

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Lisandra

21 days ago

A) Give the SC a permission set with the Modify All Data system permission.

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Bethanie

22 days ago

B seems like the most straightforward solution. The SC should have the necessary access to review and modify the technicians' work orders.

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Barrett

1 months ago

B) Put the SC in the role hierarchy above the technicians whose work orders they review.

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Sage

2 months ago

A) Give the SC a permission set with the Modify All Data system permission.

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Lilli

3 months ago

I see your points, but I think option C could also work by creating a workflow rule to update records owned by technicians in that region.

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Levi

3 months ago

I disagree, I believe option B is more appropriate as it puts the SC in a higher role hierarchy above the technicians.

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Lore

3 months ago

I think option A is the best solution because it gives the SC the necessary access to modify all data.

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