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Salesforce Exam Platform App Builder Topic 3 Question 102 Discussion

Actual exam question for Salesforce's Platform App Builder exam
Question #: 102
Topic #: 3
[All Platform App Builder Questions]

AW Computing has a custom object for service plans.

A service plan needs to be associated to one and only one contact. The support manager noticed if the wrong contact is associated, the reps are unable to change the contact. The app builder already confirmed the user has correct access to the field and there are no validations associated with the service

plans.

What could be causing the issue?

Show Suggested Answer Hide Answer
Suggested Answer: C

When attempting to change a master-detail relationship to a lookup relationship, Salesforce imposes specific restrictions to maintain data integrity:

C . The Account record includes Parks roll-up summary fields. Master-detail relationships allow roll-up summary fields to aggregate data from child records onto the parent record. If any roll-up summary fields are present on the master object (Account in this case) that depend on the detail records (Parks), the relationship cannot be changed to lookup until these roll-up summary fields are removed.

To resolve this, follow these steps:

Identify and delete all roll-up summary fields on the Account object that reference the Park object.

Convert the master-detail relationship to a lookup relationship.

Recreate any necessary roll-ups using declarative tools like Process Builder or Flow if needed, as lookups do not support native roll-up summaries.

For more guidance, review Salesforce's documentation on Changing Field Types.


Contribute your Thoughts:

Vi
9 days ago
Haha, I bet the support manager is having a field day with this one. If the Read/Write radio button is selected, the reps should be able to edit the related records, so option C can't be the issue.
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Sunny
13 days ago
But what about the Read Only radio button? Could that also be causing the issue?
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Valentin
14 days ago
Hmm, the problem seems to be that the reps can't change the contact associated with the service plan. If the Allow reparenting checkbox is unchecked, that would prevent them from reassigning the contact, so option B is likely the right answer.
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Ellsworth
15 days ago
I agree with Junita, if the checkbox is unchecked, it could prevent changing the contact.
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Junita
16 days ago
I think the issue could be with the Allow reparenting checkbox.
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Kimbery
18 days ago
I think the issue might be that the Read Only radio button is selected, which means users with only read access can't modify the related records. Option A looks like the correct answer here.
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Tonette
2 days ago
I agree, option A seems like the most likely cause of the issue.
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