Salesforce Exam Platform App Builder Topic 11 Question 91 Discussion

Actual exam question for Salesforce's Platform App Builder exam

Question #: 91
Topic #: 11

[All Platform App Builder Questions]

A customer service representative at a call center wants to be able to collect

information from customers using a series of question prompts.

What should an app builder use to accomplish this?

AApproval Process

BFlow

CValidation Rule

DPath

Show Suggested Answer

Suggested Answer: A

To allow quick editing of a record's status and entering a due date from the record's feed in the Salesforce Mobile App:

A . Custom action. This option enables users to perform specific tasks directly from the record page in the Salesforce Mobile App, such as editing fields.

Steps to create a custom action:

Navigate to Setup Object Manager select the relevant object.

Click Buttons, Links, and Actions New Action.

Set Action Type to 'Update a Record'.

Configure the action layout to include the Status and Custom Due Date fields.

Add the action to the Salesforce Mobile layout.

This setup provides an efficient way for users to update key fields without navigating away from the record feed.

For detailed setup instructions, see Salesforce's documentation on Creating Quick Actions.

by Omer at May 22, 2024, 04:56 PM

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Avery

1 months ago

Hmm, Flow sounds like the perfect fit. It's like a virtual interrogation, but in a friendly way.

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Willow

1 days ago

Using Flow would make the process of collecting information from customers much easier.

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Karina

9 days ago

I agree, Flow is like a virtual conversation that helps gather information efficiently.

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Leah

21 days ago

Flow sounds like a good choice. It guides the customer through the questions smoothly.

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Della

1 months ago

Approval Process? Come on, we're not filling out paperwork here, we need to interact with customers!

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Daren

1 months ago

Path? That's for navigating through the app, not setting up a questionnaire.

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Kaycee

4 days ago

B) Flow

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Vanesa

2 months ago

Validation Rule? Nah, that's for making sure the data is correct, not collecting it.

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Kris

8 days ago

C: D) Path could also work, it guides users through a series of steps to collect the information.

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Caprice

19 days ago

B: Yeah, Flow is the way to go for collecting information from customers.

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Tegan

26 days ago

A: B) Flow

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Linette

2 months ago

Flow? That's a no-brainer! A series of questions is literally a flow of information.

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Annice

27 days ago

I agree, using a flow will make it easy for customers to provide the necessary information.

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Maile

28 days ago

Yes, exactly! Flow is the way to go for collecting information from customers.

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Melinda

1 months ago

Flow? That's a no-brainer! A series of questions is literally a flow of information.

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Elfrieda

1 months ago

D: Flow makes sense

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Carin

1 months ago

C: Definitely Flow

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Glory

2 months ago

B: Flow is the way to go

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Jeannetta

2 months ago

A: Flow

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Emelda

2 months ago

I disagree, I think Validation Rule would be more suitable for ensuring the accuracy of the information collected.

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Haydee

2 months ago

I agree with Annamaria, Flow would be the best option for collecting information from customers.

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Annamaria

2 months ago

I think the app builder should use Flow to create question prompts.

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