Salesforce Exam OmniStudio Consultant Topic 2 Question 83 Discussion

Actual exam question for Salesforce's OmniStudio Consultant exam

Question #: 83
Topic #: 2

[All OmniStudio Consultant Questions]

A company needs a guided process for their internal support department that will provide the following functionality:

* Allow the user to enter their employee id

* Retrieve name, mobile phone, title, and email using the employee id

* Display the user's details on a page

* On another page, allow the user to enter case details, including subject, category, severity, and description

Which three elements should the consultant recommend to meet these requirements using an OmniScrip?

Choose 3 answers

AMessaging

BDataRaptor Post Action

CCalculation Action

DDataRaptor Extract Action

ESteps

Show Suggested Answer

Suggested Answer: B, D, E

by Elin at Sep 19, 2024, 12:27 AM

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Azalee

7 days ago

Wait, there's an 'OmniScrip' involved? Is that like a futuristic version of a script? I'm going with A, B, and D just to be safe.

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Linsey

10 days ago

Haha, I'm just picturing the consultant trying to explain what an 'OmniScrip' is to the support team. But anyway, I agree with the others - A, B, and D seem like the best options here.

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This is a tricky one, but I think the right answer is A, B, and E. The Steps element would allow us to guide the user through the process, and the Messaging and DataRaptor Post Action would handle the data retrieval and submission.

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Veda

16 days ago

I think Messaging could be useful for communication with the user during the process.

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Karon

19 days ago

I agree with Rickie. We also need Steps to guide the user through the process.

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Oliva

20 days ago

I'm not so sure about C - Calculation Action. That doesn't seem to be relevant to the requirements. I'd go with A, B, and D.

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Miriam

7 days ago

I agree, A, B, and D make more sense for this scenario.

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Eun

20 days ago

Hmm, I think the answer is A, B, and D. We need a way to retrieve the employee data, so the DataRaptor Extract Action seems like a good choice. And to allow the user to enter case details, the DataRaptor Post Action would be useful.

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Rickie

22 days ago

I think we should use DataRaptor Post Action to retrieve employee details.

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Salesforce Exam OmniStudio Consultant Topic 2 Question 83 Discussion

Contribute your Thoughts:

Azalee

Linsey

Cassie

Veda

Karon

Oliva

Miriam

Eun

Rickie