Salesforce Exam OmniStudio Consultant Topic 2 Question 57 Discussion

A telecommunications company wants to create a 360 view of their customers, including all customer install products grouped by service address. During the discovery phase of the project, the consultant identifies that installed products can have 4 different statuses. Agents complete different processes, depending on status of installed product. The consultant creates an inventory of all statuses and processes as shown below.

* Status = Active

o Pay bill

o Review usage

o Cancel service

* Status = Suspended

o Pay bill

o Reconnect service

o Cancel service

* Status = Pending installation

o Set up billing

o Schedule installation

o Cancel installation

* Status = Canceled

o Reconnect service o Cancel service

* Status = Pending installation

o Set up billing

o Scheduleinstallation

o Cancel installation

* Status = Canceled

o Pay bill

o Disconnect service

o Reconnect service

Which two FlexCard features should the consultant use to meet these requirements?

Choose 2 answers