Salesforce Exam Integration Architect Topic 1 Question 41 Discussion

Actual exam question for Salesforce's Integration Architect exam

Question #: 41
Topic #: 1

KiA B2C Enterprise Customer has the following use case that involves processing payment from an external payment gateway service in Salesforce.

1. Customer requests Customer Service Representative (CSR) for a Service upgrade.

2. Customer provides credit card details to CSR for payment.

3. CSR submits payment information in Salesforce, and processed in a

4. CSR receives confirmation of payment.

5. CSR upgrades service for customer and confirms Customer.

external payment gateway.

This use case requires the CSR to obtain confirmation of payment before upgrading the service.

The integration with Payment gateway needs to be reliable and monitored for audit purposes.

The payment gateway service is an external RESTful service that the B2C Enterprise Customer has subscribed for.

What should an Integration Architect recommend for this integration?

ABuild a custom Apex Callout to external Payment gateway service and provide success message to the CSR, the details of calloutsand responses are logged for audit purposes.

BUse External Services feature to integrate gateway to Salesforce ensuring real-timeupdates the CSR and support post payment processes.

CMake a callout to the payment gateway through ESB supporting error handling andlogging for audit purposes.

DPlatform events allow integration to payment gateway through the exchange ofreal-time event data, platform events are scalable and secure.

Show Suggested Answer

Suggested Answer: B

by Werner at Jul 05, 2024, 06:22 AM

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28 days ago

I think option B is the best choice. It ensures real-time updates for the CSR and supports post payment processes.

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