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Salesforce Exam Health Cloud Accredited Professional Topic 1 Question 24 Discussion

Actual exam question for Salesforce's Health Cloud Accredited Professional exam
Question #: 24
Topic #: 1
[All Health Cloud Accredited Professional Questions]

A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts, However, the payer's Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer's Salesforce org.

What should a consultant recommend to the Salesforce administrator to expedite implementation?

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Suggested Answer: C, D

Contribute your Thoughts:

Deja
19 days ago
I'm not sure about that. Building custom page layouts and record types might give us more flexibility in the long run.
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Keneth
20 days ago
I agree with Kassandra. It seems like the quickest way to get the required record types and page layouts.
upvoted 0 times
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Kassandra
22 days ago
I think we should go with option A and install the Health Cloud Care Request Extensions package.
upvoted 0 times
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