Salesforce Exam Field Service Consultant Topic 4 Question 75 Discussion

Actual exam question for Salesforce's Field Service Consultant exam

Question #: 75
Topic #: 4

[All Field Service Consultant Questions]

Universal Containers wants their Technicians to create an additional visit to complete unfinished work within the Salesforce Field Service mobile application.

Which approach should a Consultant recommend to meet the requirement?

ADefine a Visualforce page that creates a new Service Appointment record.

BDefine a Quick Action that creates a new Work Order record.

CDefine a Quick Action that creates a new Service Appointment record.

DDefine a Visualforce page that creates a new Work Order record.

Show Suggested Answer

Suggested Answer: B, D

Products consumed on work order line items and products consumed on work orders are two reports that can track the number of parts used by a technician during a given time period. Products consumed on work order line items are used to track individual products or services that are part of a work order line item. Products consumed on work orders are used to track products or services that are consumed as part of a work order.

by Marshall at Dec 06, 2024, 06:43 AM

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Bonita

2 days ago

Haha, I bet the person who wrote this question is a real stickler for details. 'Universal Containers' - sounds like they're trying to make it sound fancy. Anyway, C is the answer!

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Ivan

5 days ago

Wait, why would we create a Work Order record? That doesn't seem relevant to the requirement of creating a new Service Appointment. I'm definitely going with option C.

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Linsey

8 days ago

Hmm, I'm not sure about that. Defining a Visualforce page to create a new record seems a bit overkill for this requirement. I'd go with the Quick Action option.

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