Salesforce Exam Energy and Utilities Cloud Topic 2 Question 9 Discussion

Actual exam question for Salesforce's Energy and Utilities Cloud exam

Question #: 9
Topic #: 2

[All Energy and Utilities Cloud Questions]

An energy company must include a clause about additional operational costs in contracts that exceed 10 MegaWatts in their DOCX Template. The information about energy volume is already available in the Contract object.

How should the administrator proceed to include this condition in the document template to show this clause only when the contract energy volume is higher than 10 MegaWatts?

ACreate a custom formula m DataRaptor Load.

BCreate an Apex Class

CCreate a custom field in the Contract object

DCreate a custom formula m DataRaptor Extract

Show Suggested Answer

Suggested Answer: A, B

In the standard Salesforce Energy and Utilities Cloud data model, B2B and B2C customers are differentiated as follows: A. Accounts with RecordType 'Business' are used to represent B2B customers. This RecordType is designed to capture information relevant to business accounts, including details specific to companies and organizations. B. Accounts with RecordType 'Consumer' are used to represent B2C customers. This RecordType is tailored to individual consumers, focusing on personal account information and individual customer interactions.

This distinction in the data model facilitates the management of diverse customer types within the energy and utility sector, allowing for tailored interactions and services. Reference = Salesforce Energy and Utilities Cloud documentation provides insights into the data model, including the differentiation between B2B (Business) and B2C (Consumer) customers using specific RecordTypes, which is critical for managing customer relationships and data: https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_and_utilities/

by Marica at May 23, 2024, 12:03 PM

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Cathrine

1 months ago

Haha, I love how they're testing our ability to think like admins. If I were the energy company, I'd just include a 'Surcharge for Massive Energy Hogs' clause and call it a day. But I digress, I think C is the way to go here.

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Maira

11 days ago

Yeah, C makes the most sense in this scenario.

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Matthew

15 days ago

I think A might work too, but C is probably safer.

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Ettie

26 days ago

I agree, C seems like the most logical choice.

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Krissy

2 months ago

Ah, the age-old dilemma: use Apex or keep it simple with formula fields? I'd say option B is overkill for this scenario. Maybe I'll just go with the trusty custom field and call it a day.

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Daniela

21 days ago

I think I'll go with creating a custom field in the Contract object as well.

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Glendora

1 months ago

Yeah, keeping it simple with a custom field is probably the best choice here.

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Denise

1 months ago

I agree, Apex seems like too much for this situation. Custom field sounds like the way to go.

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Vesta

2 months ago

Hmm, I'm a bit torn between C and D. A custom formula in DataRaptor might be a bit more flexible, but then again, a custom field in the Contract object could be more robust. I'll have to really think this through.

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Dortha

17 days ago

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Tyisha

22 days ago

C) Create a custom field in the Contract object

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Odette

1 months ago

B) Create an Apex Class

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Tamesha

1 months ago

A) Create a custom formula m DataRaptor Load.

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Vallie

2 months ago

Wow, this question seems pretty straightforward. I'm thinking option C is the way to go - creating a custom field in the Contract object to store the energy volume. That way, the template can easily check if the volume is over 10 MW and include the clause accordingly.

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