Salesforce Exam Energy and Utilities Cloud Topic 1 Question 27 Discussion

Actual exam question for Salesforce's Energy and Utilities Cloud exam

Question #: 27
Topic #: 1

[All Energy and Utilities Cloud Questions]

A utility customer runs the majority of their current processes using backoffice CIS, billing, and other thirdparty integrations. As part of the enterprise digital transformation initiative to improve end-to-end

experiences, they chose Energy and Utilities Cloud with an incremental rollout strategy, beginning with

employee transformation.

What solution component of Energy and Utilities Cloud should be recommended and mapped to get them

started on the transformation journey?

APartner Management

Butility 360

Cutility Cx

Show Suggested Answer

Suggested Answer: B

by Deeann at Mar 20, 2025, 05:59 PM

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Isreal

2 months ago

I believe Partner Management could also be important for managing third-party integrations during the transformation.

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Youlanda

2 months ago

Hmm, Utility 360 sounds like the way to go. But you know, I heard they're also working on a new feature called 'Utility Solitaire' to help the employees pass the time during the transformation. It's a game-changer, I tell ya!

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Antonio

1 months ago

B: Yeah, I agree. But Utility Solitaire sounds interesting too, it could help keep employees engaged during the process.

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Shaun

1 months ago

A: I think Utility 360 would be a great starting point for the transformation journey.

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Glenn

2 months ago

I agree with Dyan, utility 360 can help streamline processes and improve customer experiences.

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Carlene

2 months ago

Partner Management? Really? That's like trying to fix a leaky faucet with a hammer. Utility 360 or Utility CX are clearly the way to go here.

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Elza

13 days ago

Starting with Utility 360 or Utility CX would be a more strategic move for their digital transformation.

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Tamar

15 days ago

They should focus on implementing either Utility 360 or Utility CX to kickstart their transformation.

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Kenneth

18 days ago

Utility 360 or Utility CX would definitely provide more value in improving end-to-end experiences.

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Chantay

19 days ago

I agree, Partner Management may not be the best starting point for their transformation journey.

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Ozell

20 days ago

Agreed, focusing on Utility 360 or Utility CX would be more beneficial for their transformation journey.

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Daren

20 days ago

Partner Management might not be the best choice for this situation.

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Dion

28 days ago

Yeah, Utility CX could also provide a more comprehensive solution.

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Tracie

2 months ago

I think Utility 360 would be a better fit for their needs.

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Ludivina

3 months ago

I think Utility CX would be the best fit. It's all about enhancing the customer experience, which is crucial for any utility company looking to stay ahead of the competition.

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Alaine

2 months ago

A: True, but focusing on customer experience with Utility CX should be the priority for now.

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Annette

2 months ago

B: Partner Management could also be helpful in streamlining processes with third-party integrations.

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Kate

2 months ago

A: I agree, Utility CX is essential for improving customer experience.

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Dyan

3 months ago

I think utility 360 would be a good starting point for the transformation journey.

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Simona

3 months ago

Utility 360 seems like the obvious choice here. It's all about improving end-to-end experiences, which is exactly what they're going for with their digital transformation initiative.

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Robt

2 months ago

A: Definitely, it's the right choice to kickstart their transformation journey.

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Leah

2 months ago

B: Yeah, I agree. It aligns perfectly with their digital transformation goals.

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Adelaide

3 months ago

A: I think Utility 360 is the way to go for improving end-to-end experiences.

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