Salesforce Exam Education Cloud Consultant Topic 9 Question 72 Discussion

Actual exam question for Salesforce's Education Cloud Consultant exam

Question #: 72
Topic #: 9

[All Education Cloud Consultant Questions]

A Recruitment office wants to use Pardot and Salesforce with the Education Data Architecture (EDA) to manage campaigns and track prospective students.

Which compatibility consideration should the consultant discuss with the office?

AEDA requires custom automation for lead conversion.

BPardot is incompatible with the Household account model.

CThe Do Not Contact TDTM record must be disabled.

DPardot can only create Leads and Contacts.

Show Suggested Answer

Suggested Answer: A

The consultant should recommend an app on the AppExchange to create a declaratively configured, public-facing form that creates data in Salesforce, such as FormAssembly or Formstack, which are web form builders that integrate with Salesforce. Process Builder is a tool that automates business processes based on certain criteria or actions, not a form builder. Email-to-case is a feature that converts emails from customers into cases in Salesforce, not a form builder. Reference:

https://appexchange.salesforce.com/appxStore?type=Product&keywords=form

https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5

by Linn at Sep 02, 2023, 12:42 AM

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Refugia

7 days ago

But what about the Do Not Contact record? Shouldn't that be disabled too?

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Ngoc

9 days ago

I agree, Pardot being incompatible with the Household account model could be a problem.

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Lemuel

19 days ago

I think the consultant should discuss compatibility with the Household account model.

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