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Salesforce Exam Education Cloud Consultant Topic 7 Question 85 Discussion

Actual exam question for Salesforce's Education Cloud Consultant exam
Question #: 85
Topic #: 7
[All Education Cloud Consultant Questions]

A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.

What should the consultant recommend to meet the requirement?

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Suggested Answer: A

Student Success Hub is a solution that enables schools to provide holistic support for students and families, especially in remote learning scenarios. It allows schools to create and track interventions, referrals, and services for students based on their needs and goals. It also provides dashboards and reports to monitor student progress and outcomes. Student Success Hub is built on top of the Education Data Architecture (EDA) and leverages the Program Management Module (PMM) and the Case Management Module (CMM) to deliver a comprehensive student support system.Reference:

Student Success Hub

Student Success Hub Implementation Guide

Student Success Hub Trailhead Module


Contribute your Thoughts:

James
1 months ago
Success Teams, huh? Sounds like a recipe for workplace drama to me. I'll stick with the good old-fashioned appointment scheduling, thanks.
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Cecilia
16 days ago
I agree, appointment scheduling is the way to go.
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Felicia
1 months ago
Hold up, what about Success Teams? That could be an interesting approach. Get a group of advisors working together on cases instead of solo. Just spitballing here.
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Mari
1 months ago
Appointment scheduling is definitely the most effective solution. It's a shame they don't already have that in place, though. Shouldn't a career center be on top of that?
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Genevive
2 days ago
B) Queue Management
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Cassi
7 days ago
A) Success Teams
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Brock
2 months ago
I was thinking the same thing. Queuing alone doesn't solve the problem of not having dedicated advisors, so C is the way to go.
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Aileen
12 days ago
A: Exactly, it will help meet the requirement effectively.
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Roselle
21 days ago
B: Yeah, that way students and alumni can have dedicated advisors.
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Long
1 months ago
A: I think we should recommend Appointment Scheduling.
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Ezekiel
2 months ago
Option C seems like the obvious choice here. Appointment scheduling would help manage the demand and ensure students and alumni get the attention they need.
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Lachelle
27 days ago
D: It would make the process more organized and efficient for both the staff and the students/alumni.
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Venita
28 days ago
C: I agree, appointment scheduling seems like the best option for the Career Service Center.
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Lavelle
1 months ago
B: Yeah, that would definitely help manage the demand and ensure everyone gets the attention they need.
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Donte
2 months ago
A: I think we should recommend appointment scheduling to meet the requirement.
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Carma
2 months ago
I think Queue Management could also be a good option to efficiently handle the flow of students and alumni seeking career advice.
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King
3 months ago
I agree with Karl, Appointment Scheduling would help in serving students and alumni on a first come, first served basis.
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Karl
3 months ago
I think the consultant should recommend Appointment Scheduling.
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