Salesforce Exam Data Architect Topic 4 Question 15 Discussion

Actual exam question for Salesforce's Data Architect exam

Question #: 15
Topic #: 4

A large telecommunication provider that provides internet services to both residence and business has the following attributes:

A customer who purchases its services for their home will be created as an Account in Salesforce.

Individuals within the same house address will be created as Contact in Salesforce.

Businesses are created as Accounts in Salesforce.

Some of the customers have both services at their home and business.

What should a data architect recommend for a single view of these customers without creating multiple customer records?

ACustomers are created as Contacts and related to Business and Residential Accounts using the Account Contact Relationships.

BCustomers are created as Person Accounts and related to Business and Residential Accounts using the Account Contact relationship.

CCustomer are created as individual objects and relate with Accounts for Business and Residence accounts.

DCostumers are created as Accounts for Residence Account and use Parent Account to relate Business Account.

Show Suggested Answer

Suggested Answer: A

by Youlanda at Mar 01, 2023, 05:38 AM

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Stephen

24 days ago

I'm not sure about that. Option C seems more straightforward to me - creating individual customer objects and relating them to the appropriate accounts. It might be a bit more work, but it could give us more flexibility down the line.

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Celestina

8 days ago

Option C seems like a good choice. It would keep things organized.

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1 months ago

I think option A is the best choice because it allows for a single view of customers without creating multiple records.

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