Salesforce Exam Data Architect Topic 10 Question 13 Discussion

Actual exam question for Salesforce's Data Architect exam

Question #: 13
Topic #: 10

Northern Trail Outfitters (NTO) has the following systems:

Customer master-source of truth for customer information

Service cloud-customer support

Marketing cloud-marketing support

Enterprise data warehouse---business reporting

The customer data is duplicated across all these systems and are not kept in sync. Customers are also complaining that they get repeated marketing emails and have to call into update their information.

NTO is planning to implement master data management (MDM) solution across the enterprise.

Which three data will an MDM tool solve?

Choose 3 answers

AData completeness

BData loss and recovery

CData duplication

DData accuracy and quality

EData standardization

Show Suggested Answer

Suggested Answer: A

by Caitlin at Jan 11, 2023, 01:32 AM

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Willodean

13 days ago

I believe data completeness is also important to solve with an MDM tool. It ensures that all necessary information is available.

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Carline

16 days ago

D) Data accuracy and quality is crucial too. If the customer information is not kept up-to-date, they'll continue to get those annoying repeated marketing emails.

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Ashton

18 days ago

Definitely C) Data duplication. That's the main issue they're facing with the customer data being duplicated across multiple systems. An MDM tool should help consolidate and sync the data.

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Fannie

2 days ago

Yes, C) Data duplication is a big problem. It causes confusion and inefficiency.

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Danica

19 days ago

I agree with Eladia. Having a single source of truth for customer data will definitely help with those issues.

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Eladia

22 days ago

I think an MDM tool will solve data duplication, data accuracy and quality, and data standardization.

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