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Salesforce Exam CRT-261 Topic 17 Question 62 Discussion

Actual exam question for Salesforce's CRT-261 exam
Question #: 62
Topic #: 17
[All CRT-261 Questions]

Universal Containers has recently implemented an Experience Cloud site to allow its

customers to create and update their cases online. Customers should only be able to access the cases

where they are listed as the contact, including cases created by the their behalf. support team on

What should a consultant recommend to meet the requirement?

Show Suggested Answer Hide Answer
Suggested Answer: B

Contribute your Thoughts:

Josue
7 days ago
Public Read/Write on the Case object? Yikes, that's way too open! No way that meets the requirement of only accessing their own cases.
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Leanna
8 days ago
Hmm, I was thinking a sharing rule might work, but you're right, a sharing set is the better option. Keeps things more granular and secure.
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Tonja
15 days ago
I see both points, but I think option C might be too broad and could potentially lead to security risks. I would go with option A for a more targeted solution.
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Merilyn
16 days ago
I disagree, I believe option B is more suitable as it ensures record access based on the user's role hierarchy, providing a more secure approach.
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Nathan
17 days ago
The correct answer is A. A sharing set is the way to go here, as it allows us to grant access to records based on the associated Contact record.
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Inocencia
19 days ago
I think option A is the best choice because it specifically grants access to records associated with the Contact record.
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