Salesforce Exam CRT-251 Topic 20 Question 94 Discussion

Actual exam question for Salesforce's CRT-251 exam

Question #: 94
Topic #: 20

Northern Trail Outfitters had issues with its last two Salesforce deployments, both of which caused system downtimes that exceeded planned estimates. The CIO asked a consultant to develop a Risk Register to identify and mitigate these types of issues with future deployments. The CIO asked

the consultant to log the two previously known issues as a starting point for the register.

In which Risk category do these system downtime issues fall?

ATechnical Risk

BCompliance Risk

COperational Risk

Show Suggested Answer

Suggested Answer: B

The Split View option in Salesforce allows users to see a list of records on the left side of the screen while viewing the details of a selected record on the right side. This functionality minimizes navigation and clicks, enabling sales reps to efficiently cycle through their current opportunities and view all the details they need. It is designed to enhance productivity by providing quick access to information.

Using Split View

Salesforce List Views and Split View

by Antonio at Sep 16, 2024, 07:58 AM

Limited Time Offer

25%

Off

Get Premium CRT-251 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Lelia

1 months ago

Technical Risk seems like the obvious choice to me. If the issues were caused by problems with the tech itself, like software bugs or infrastructure failures, then that's a technical risk. Gotta love these trick questions, don't you?

upvoted 0 times

Van

13 days ago

I agree, technical risk makes the most sense in this scenario.

upvoted 0 times

...

Lettie

18 days ago

A) Technical Risk

upvoted 0 times

...

Lamar

1 months ago

Ha! I bet the consultant is wishing they had a 'Murphy's Law' risk category to cover all the unexpected stuff that can go wrong. But in all seriousness, I'd say Operational Risk is the best fit here.

upvoted 0 times

...

Adelina

2 months ago

I'm not sure, but I think Compliance Risk might be the right answer here. If the system downtime violates any service level agreements or regulatory requirements, that could be a compliance issue.

upvoted 0 times

Lamonica

7 days ago

But what about Operational Risk? Could system downtime impact the day-to-day operations of the business?

upvoted 0 times

...

Dean

9 days ago

I agree, it's important to consider any potential compliance issues with system downtime.

upvoted 0 times

...

Chantell

15 days ago

I think Compliance Risk is a good choice, it could involve violating regulations or agreements.

upvoted 0 times

...

Vanesa

2 months ago

System downtime issues definitely fall under Operational Risk. That's the category for risks that can disrupt business operations and cause service interruptions. This is a clear example of that.

upvoted 0 times

...