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Salesforce Exam CRT-101 Topic 4 Question 76 Discussion

Actual exam question for Salesforce's CRT-101 exam
Question #: 76
Topic #: 4
[All CRT-101 Questions]

Dreamhouse Realty agents are double-booking open house event nights. The evet manager

wants to event submission process to help agents fill in event details and request dates.

How should an administrator accomplish the request?

Show Suggested Answer Hide Answer
Suggested Answer: B

To ensure extra steps only appear when creating open house records for condominiums, an administrator can use two methods: create two page layouts; and use business processes and record types to display appropriate picklist values. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. An administrator can create two page layouts for open house records - one for houses and one for condominiums - and include different fields or sections for each page layout based on their requirements. A business process is a feature that allows administrators to define and enforce stages that records must go through based on their record type such as lead status or opportunity stage. A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts etc., to different users based on their profile or role. An administrator can create two record types for open house records - one for houses and one for condominiums - and assign different business processes and picklist values for each record type based on their requirements. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_pagelayouts_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5


by Luis at Jun 30, 2024, 01:02 PM

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Edward
1 months ago
The agents must be using some kind of 'double-dutch' booking system to cause this mess.
upvoted 0 times
Tayna
10 days ago
A) Create a workflow role to update the Event Date Field.
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Elin
2 months ago
I'm going to go with D. It's the only option that directly addresses the problem of agents needing a way to request event dates.
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Leanora
2 days ago
D) Create a campaign for agents to request event dates.
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Wynell
6 days ago
C) Create a sharing rule so that other agents can view events.
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Cyndy
16 days ago
B) Create an approval process on the Campaign object.
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Chaya
1 months ago
A) Create a workflow role to update the Event Date Field.
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Carmen
2 months ago
A is interesting, but it doesn't address the core issue of agents double-booking events. We need a more comprehensive solution.
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Adell
18 days ago
D) Create a campaign for agents to request event dates.
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Whitney
19 days ago
C) Create a sharing rule so that other agents can view events.
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Flo
1 months ago
B) Create an approval process on the Campaign object.
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Donette
2 months ago
C doesn't seem relevant to the problem. We need a way for agents to request and manage event dates, not just share them.
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Cammy
2 months ago
B sounds like a good option to me. An approval process on the Campaign object could help ensure that event details are filled out properly.
upvoted 0 times
Oliva
17 days ago
A workflow role to update the Event Date Field could also help keep everything in order.
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Nana
1 months ago
It's important to make sure all event details are filled out correctly before double-booking.
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Dyan
1 months ago
Creating a campaign for agents to request event dates could streamline the process.
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Barney
2 months ago
I agree, having an approval process would definitely help with organization.
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Aileen
2 months ago
I think D is the correct answer. Creating a campaign for agents to request event dates seems like the best way to handle this issue.
upvoted 0 times
Rosina
1 months ago
I think creating a workflow role could also help in updating the Event Date Field.
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Alecia
2 months ago
I agree, creating a campaign would streamline the process.
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Celestina
2 months ago
That's a good point, Sabra. Option A could prevent double-booking and ensure event details are filled in correctly.
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Sabra
3 months ago
I disagree, I believe option A is more efficient. Creating a workflow role will update the Event Date Field accurately.
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Celestina
3 months ago
I think option D is the best choice. It allows agents to request event dates easily.
upvoted 0 times
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