Ah, the joys of account and case management. I reckon a good ol' 'multi-select' picklist and a 'custom' one ought to do the trick. Throw in a bit of 'global' flair, and you've got yourself a real party!
Ah, the age-old dilemma of keeping your picklists consistent. I'd go with B and D, because who doesn't love a little 'dependent' action in their 'custom' picklist, am I right?
Hmm, sounds like a case of 'pick your poison' here. I'm leaning towards B and D, but I'm sure someone will come up with a 'dependent' solution that's 'global' enough to make my head spin.
Chuck
16 hours agoVan
8 days agoRolande
14 days agoThaddeus
16 days agoLeota
17 days agoRolande
21 days ago