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Salesforce Exam Business Analyst Topic 7 Question 25 Discussion

Actual exam question for Salesforce's Business Analyst exam
Question #: 25
Topic #: 7
[All Business Analyst Questions]

During a requirements gathering session, two stakeholders discuss the names of the fields they want to see when adding leads to the system. Each stakeholder has a different point of view on field names.

What should the business analyst do to help Influence the team and accurately capture the requirements?

Show Suggested Answer Hide Answer
Suggested Answer: C

This answer states that enabling history in the shared spreadsheet is what the BA should recommend to ensure UAT results are documented securely after receiving verbal acceptance of all user stories by the product owner for developing a new Commerce Cloud implementation at CK. History is a feature that allows users to view, restore, or compare previous versions of a document or a file. Enabling history in the shared spreadsheet means that the BA turns on this feature in the spreadsheet where user stories are stored, such as Google Sheets, Microsoft Excel, etc. Enabling history in the shared spreadsheet is what the BA should recommend to ensure UAT results are documented securely because it helps the BA to track and record who made what changes to user stories and when, and to prevent or recover any accidental or unauthorized changes to user stories. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder-engagement-skills


by Elke at Aug 29, 2023, 02:19 AM

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Hershel
2 months ago
I heard the stakeholders were arguing over whether to call it 'Lead Name' or 'Customer Name'. Apparently, one of them wanted to future-proof it for when they start selling to superheroes.
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Nada
10 days ago
We should consider the long-term implications of the field names and how they will be used in the future.
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Laurel
11 days ago
Maybe we can use a more generic term that can apply to both leads and customers.
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Nguyet
15 days ago
Let's find a compromise and come up with a name that works for both of you.
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Delmy
24 days ago
A) Find a middle ground where both stakeholders are satisfied with the field names.
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Irving
29 days ago
B) Ask the executive sponsor to make the final field name decisions.
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Matthew
1 months ago
A) Find a middle ground where both stakeholders are satisfied with the field names.
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Horace
2 months ago
A business analyst who can't wrangle a couple of stakeholders and get them to agree on field names? That's like a traffic cop who can't direct a three-car pileup. Better brush up on those negotiation skills!
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Dorothea
2 months ago
Allowing the development team to make the final decision? That's like letting the fox guard the henhouse! They'll probably just name everything 'field1', 'field2', and call it a day.
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Annelle
1 months ago
Stakeholder 1: That sounds like a good approach, we want the system to be user-friendly.
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Corazon
2 months ago
Business Analyst: Let's work together to find a compromise that meets both of your needs.
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Glendora
2 months ago
Stakeholder 2: I agree, we want to avoid confusion for the users.
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Sol
2 months ago
Stakeholder 1: We need to make sure the field names are clear and descriptive.
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Mozelle
2 months ago
Letting the executive sponsor decide feels like an easy way out. The business analyst should be facilitating the discussion, not passing the buck.
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Phil
1 months ago
B) Ask the executive sponsor to make the final field name decisions.
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James
1 months ago
A) Find a middle ground where both stakeholders are satisfied with the field names.
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Adolph
2 months ago
Finding a middle ground seems like the best approach. Both stakeholders' perspectives need to be considered to reach a consensus.
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Kallie
30 days ago
A) Finding a middle ground seems like the best approach. Both stakeholders' perspectives need to be considered to reach a consensus.
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Tiffiny
1 months ago
B) Ask the executive sponsor to make the final field name decisions.
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Stephane
1 months ago
A) Find a middle ground where both stakeholders are satisfied with the field names.
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Rolande
2 months ago
I believe allowing the development team to make the final decision could lead to a more efficient process.
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Naomi
3 months ago
I agree with Azalee, it's important to make sure both stakeholders are satisfied.
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Azalee
3 months ago
I think the business analyst should find a middle ground.
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