Salesforce Exam Business Analyst Topic 5 Question 62 Discussion

Actual exam question for Salesforce's Business Analyst exam

Question #: 62
Topic #: 5

Cloud Kicks hired a new business analyst (BA) to join an experienced cross-functional team that has successfully delivered high-quality Salesforce solutions to global stakeholders. The BA wants to quickly become a trusted advisor to the team.

What should the BA do?

AFocus on the task at hand instead of on individual team members.

BAvoid exposing one's own mistakes to the team.

CTell the truth in difficult situations.

Show Suggested Answer

Suggested Answer: C

This answer states that telling the truth in difficult situations is what the BA should do to quickly become a trusted advisor to an experienced cross-functional team that has successfully delivered high-quality Salesforce solutions to global stakeholders for Cloud Kicks. Telling the truth in difficult situations means that the BA communicates honestly and transparently with the team members, even when it involves admitting mistakes, delivering bad news, or expressing disagreement. Telling the truth in difficult situations can help the BA to quickly become a trusted advisor to an experienced cross-functional team because it demonstrates integrity, accountability, and respect for the team members, and it fosters an open and collaborative culture within the team. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder-engagement-skills

by Cecil at May 01, 2025, 05:54 PM

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1 months ago

C is definitely the way to go. Being transparent and honest, even in tough situations, builds trust with the team.

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Devorah

3 days ago

C) Tell the truth in difficult situations.

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Abel

16 days ago

A) Focus on the task at hand instead of on individual team members.

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Stephen

22 days ago

C) Tell the truth in difficult situations.

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