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Salesforce Exam Business Analyst Topic 5 Question 41 Discussion

Actual exam question for Salesforce's Business Analyst exam
Question #: 41
Topic #: 5
[All Business Analyst Questions]

A business analyst (BA) at Northeren Trail Outfitters has been asked to explain a sales process improvement idea and collaborate on a plan for implementation. Several sale users in various locations have been identified to participate.

Which technique should the BA use to optimize effectiveness and build a shared understanding of the idea and approach?

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Suggested Answer: C

This answer states that partners and customers are external stakeholders that should assist with determining project priorities for developing a new inventory forecasting application available on its Experience Cloud site at UC. Partners are external entities or organizations that have a business relationship or an agreement with UC, such as suppliers, distributors, resellers, etc. Customers are external entities or organizations that purchase or use UC's products or services. Partners and customers are external stakeholders that should assist with determining project priorities for developing a new inventory forecasting application because they have an interest or an influence on UC's business performance and outcomes, and they can provide valuable feedback or insights on UC's inventory forecasting needs and expectations. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder-engagement-skills


Contribute your Thoughts:

Celia
3 days ago
A demo prototype would be a great way to bring the idea to life and get concrete feedback from the users. Seeing it in action would really help them understand the proposed changes.
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Malinda
6 days ago
One-on-one meetings could be a good way to gather individual feedback and tailor the approach to each participant's needs. It's a more personalized approach.
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Svetlana
16 days ago
I prefer demo prototype as it can provide a hands-on experience for the sale users.
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Oren
17 days ago
I agree with Daren, a virtual whiteboard can help visualize the sales process improvement idea.
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Bronwyn
20 days ago
I think the virtual whiteboard would be the best option to optimize effectiveness and build a shared understanding. It allows for real-time collaboration and visual representation of the idea.
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Daren
21 days ago
I think using a virtual whiteboard would be the best option.
upvoted 0 times
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