Salesforce Exam B2C Solution Architect Topic 1 Question 76 Discussion

Actual exam question for Salesforce's B2C Solution Architect exam

Question #: 76
Topic #: 1

Universal Containers (UC) is in the process of implementing a B2C Commerce site for their storefront, and Experience Cloud for their support and help desk. UC wants to ensure that there is a single login and data experience between the two sites while also being relatively seamless.

Given the need for a single login experience, what should the primary system be for all authentication?

ASalesforce Identity

BB2C Commerce

CService Cloud

DExperience Cloud

Show Suggested Answer

Suggested Answer: A

This answer is correct because it is the primary system that should be used for all authentication between B2C Commerce site and Experience Cloud site. Salesforce Identity can act as an identity provider (IDP) for both B2C Commerce and Experience Cloud, and it can provide a single login and data experience between the two sites. Salesforce Identity can also store customer profile data in a single place and sync it across systems. Reference: https://help.salesforce.com/s/articleView?id=sf.b2c_commerce_service_cloud_integration.htm&type=5

by Gilberto at Sep 19, 2024, 06:48 AM

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Desirae

7 months ago

I don't know, Experience Cloud seems like a tempting option. It's right there in the name, after all. But Salesforce Identity is probably the safer and more reliable choice for a unified login experience.

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Hillary

5 months ago

A) Experience Cloud may sound tempting, but Salesforce Identity is the safer choice for sure.

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Norah

6 months ago

B) I agree, Salesforce Identity would provide a more reliable authentication system.

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Kristel

6 months ago

A) Salesforce Identity is definitely the way to go for a single login experience.

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Yvette

7 months ago

I'm not sure, but I think Experience Cloud could also be a good option for authentication.

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Eun

7 months ago

Haha, imagine if they chose Service Cloud for authentication. That would be like trying to log in to your online shopping cart through your customer service chat window. Not very user-friendly!

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Erin

6 months ago

D) Experience Cloud

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Georgeanna

6 months ago

C) Service Cloud

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Launa

6 months ago

B) B2C Commerce

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Shaun

6 months ago

A) Salesforce Identity

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Denise

7 months ago

I agree, Salesforce Identity makes the most sense. It's designed to work seamlessly with both B2C Commerce and Experience Cloud, which is exactly what UC is looking for.

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Jospeh

6 months ago

I disagree, I believe Experience Cloud would be more suitable for authentication in this case.

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Kanisha

6 months ago

D) Experience Cloud

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Dean

6 months ago

I think Salesforce Identity is the best option for a single login experience.

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Delfina

7 months ago

A) Salesforce Identity

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Cherry

8 months ago

I agree with Leontine. Salesforce Identity would provide a seamless login experience across both sites.

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Nichelle

8 months ago

Salesforce Identity is the way to go here. It provides a single, unified authentication system that can be used across different Salesforce applications. This ensures a seamless login experience for UC's customers.

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Johnetta

7 months ago

Using Salesforce Identity will definitely make the login process seamless for UC's customers.

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Refugia

8 months ago

I agree, Salesforce Identity is the best option for a single login experience.

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Leontine

8 months ago

I think the primary system for authentication should be Salesforce Identity.

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