Salesforce Exam ARC-101 Topic 9 Question 44 Discussion

Actual exam question for Salesforce's ARC-101 exam

Question #: 44
Topic #: 9

Universal Containers (UC) uses Salesforce to track the following customer data:

1. Leads,

2. Contacts

3. Accounts

4. Cases

Salesforce is considered to be the system of record for the customer. In addition to Salesforce, customer data exists in an Enterprise Resource Planning (ERP) system, ticketing system, and enterprise data lake. Each of these additional systems have their own unique identifier. UC plans on using middleware to integrate Salesforce with the external systems.

UC has a requirement to update the proper external system with record changes in Salesforce and vice versa.

Which two solutions should an Integration Architect recommend to handle this requirement?

Choose 2 answers

ALocally cache external ID'S at the middleware layer and design business logic to map updates between systems.

BStore unique identifiers in an External ID field in Salesforce and use this to update the proper records across systems.

CUse Change Data Capture to update downstream systems accordingly when a record changes.

DDesign an MDM solution that maps external ID's to the Salesforce record ID.

Show Suggested Answer

Suggested Answer: C

by Lonna at Aug 25, 2024, 09:09 PM

Limited Time Offer

25%

15 days ago

I think option B makes sense because it's easier to update records across systems using External ID field.

upvoted 0 times

...