Salesforce Exam ARC-101 Topic 4 Question 28 Discussion

Actual exam question for Salesforce's ARC-101 exam

Question #: 28
Topic #: 4

Service Agents at Northern Trail Outfitters uses Salesforce to manage cases and B2C Commerce for ordering.

Which integration solution should an architect recommend in order for the service agents to see order history from a B2C Commerce system?

ASalesforce B2C Commerce to Service Cloud Connector

BA REST API offered by Commerce Platform

CMulesoft Anypoint Platform

DREST API offered by Salesforce Platform

Show Suggested Answer

Suggested Answer: B

by Carissa at Dec 21, 2023, 04:21 PM

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Vernice

1 months ago

I bet the service agents are just happy they don't have to use carrier pigeons to check order history anymore.

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Curt

7 days ago

C) Mulesoft Anypoint Platform

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Alayna

10 days ago

B) A REST API offered by Commerce Platform

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Deandrea

16 days ago

A) Salesforce B2C Commerce to Service Cloud Connector

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Shawn

1 months ago

Wait, they're using Salesforce and B2C Commerce? Sounds like a classic case of 'too many cooks in the kitchen'.

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Hoa

2 days ago

C) Mulesoft Anypoint Platform

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Annice

21 days ago

A) Salesforce B2C Commerce to Service Cloud Connector

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Lynna

2 months ago

The Salesforce B2C Commerce to Service Cloud Connector in Option A sounds promising, but I'd want to understand the setup and maintenance requirements first.

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Mertie

2 months ago

Hmm, I'm not sure Mulesoft Anypoint Platform is the best fit here. Seems a bit overkill for just accessing order history.

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Kenneth

12 days ago

C) Mulesoft Anypoint Platform

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Cyndy

18 days ago

D) REST API offered by Salesforce Platform

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Joanne

20 days ago

B) A REST API offered by Commerce Platform

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Laurel

23 days ago

A) Salesforce B2C Commerce to Service Cloud Connector

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Inocencia

29 days ago

B) A REST API offered by Commerce Platform

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Eliz

1 months ago

A) Salesforce B2C Commerce to Service Cloud Connector

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Hollis

2 months ago

I'm leaning towards Option D. The REST API offered by the Salesforce Platform could be a simpler and more integrated solution for this use case.

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Afton

2 months ago

I'm not sure, but I think option C) Mulesoft Anypoint Platform could also be a good choice for integrating the two systems.

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Janine

2 months ago

I agree with Matthew. Using a connector specifically designed for Salesforce and B2C Commerce integration would ensure seamless access to order history.

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Matthew

2 months ago

I think the architect should recommend option A) Salesforce B2C Commerce to Service Cloud Connector.

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Noah

2 months ago

I'm not sure, but I think Mulesoft Anypoint Platform could also be a good option for integrating the systems.

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Evelynn

2 months ago

I agree with Detra. It seems like the most direct integration solution for service agents to see order history.

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Harley

3 months ago

Option B makes the most sense here. A REST API offered by the Commerce Platform would allow the Service Agents to seamlessly access order history data.

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