Salesforce Exam ARC-101 Topic 4 Question 28 Discussion

Actual exam question for Salesforce's ARC-101 exam

Question #: 28
Topic #: 4

Service Agents at Northern Trail Outfitters uses Salesforce to manage cases and B2C Commerce for ordering.

Which integration solution should an architect recommend in order for the service agents to see order history from a B2C Commerce system?

ASalesforce B2C Commerce to Service Cloud Connector

BA REST API offered by Commerce Platform

CMulesoft Anypoint Platform

DREST API offered by Salesforce Platform

Show Suggested Answer

Suggested Answer: B

by Carissa at Dec 21, 2023, 04:21 PM

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Hollis

7 hours ago

I'm leaning towards Option D. The REST API offered by the Salesforce Platform could be a simpler and more integrated solution for this use case.

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Afton

12 days ago

I'm not sure, but I think option C) Mulesoft Anypoint Platform could also be a good choice for integrating the two systems.

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Janine

13 days ago

I agree with Matthew. Using a connector specifically designed for Salesforce and B2C Commerce integration would ensure seamless access to order history.

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Matthew

15 days ago

I think the architect should recommend option A) Salesforce B2C Commerce to Service Cloud Connector.

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Noah

16 days ago

I'm not sure, but I think Mulesoft Anypoint Platform could also be a good option for integrating the systems.

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Evelynn

19 days ago

I agree with Detra. It seems like the most direct integration solution for service agents to see order history.

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Harley

20 days ago

Option B makes the most sense here. A REST API offered by the Commerce Platform would allow the Service Agents to seamlessly access order history data.

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Armando

7 hours ago

I think a REST API from the Commerce Platform would provide the necessary access to order history.

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Kate

1 days ago

I agree, option B seems like the best choice for this integration.

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Detra

21 days ago

I think the architect should recommend Salesforce B2C Commerce to Service Cloud Connector.

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