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Salesforce Exam ADX-201 Topic 6 Question 71 Discussion

Actual exam question for Salesforce's ADX-201 exam
Question #: 71
Topic #: 6
[All ADX-201 Questions]

DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that

generated leads for loans. DHR needs to complete the project within 30 days and has maxed out its

budget for the year.

Which AppExchange item should help the administrator to meet the request?

Show Suggested Answer Hide Answer
Suggested Answer: B

The Assignment Rule checkbox is a checkbox that appears on manual case creation pages when assignment rules are defined for cases. The Assignment Rule checkbox determines whether or not to apply assignment rules to manually created cases. If the Assignment Rule checkbox is selected by default, then any manually created cases will be assigned according to assignment rules instead of being owned by the agent creating them. To prevent this from happening, an administrator can either deselect the Assignment Rule checkbox when creating cases manually; or change the default setting for this checkbox under setup by selecting or deselecting Use active assignment rules by default. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_casesupport_assign.htm&type=5


by Annamae at Sep 08, 2024, 08:46 PM

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Stephanie
6 hours ago
B) Lightning Community could work, but it might be overkill for just a mortgage calculator. C) Flow Solutions seems like the most efficient option.
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Truman
12 days ago
D) Bolt Solutions sounds interesting, but I'm not sure if it can be implemented in 30 days with the limited budget.
upvoted 0 times
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Beckie
13 days ago
But Lightning Community can help generate leads and engage with potential clients effectively.
upvoted 0 times
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Emelda
15 days ago
I disagree, I believe Flow Solutions would be more suitable for this project.
upvoted 0 times
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Maile
19 days ago
I think the answer is C) Flow Solutions. A flow can help automate the mortgage calculator and lead generation process quickly.
upvoted 0 times
Stanton
7 days ago
I agree, using Flow Solutions would be the best option to automate the process.
upvoted 0 times
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Beckie
23 days ago
I think Lightning Community would be the best option.
upvoted 0 times
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