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Salesforce Exam ADX-201 Topic 6 Question 48 Discussion

Actual exam question for Salesforce's ADX-201 exam
Question #: 48
Topic #: 6
[All ADX-201 Questions]

Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on

pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.

How should an administrator solve for this issue?

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Suggested Answer: A, C

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by Daniela at Aug 08, 2023, 12:16 PM

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Winfred
2 months ago
I'm with Miesha on this one. Temporary solutions are for amateurs. Time to get serious and do this the right way.
upvoted 0 times
Laticia
6 days ago
D) Allow the reps to set business hours manually.
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Narcisa
10 days ago
C) Create one set of business hours per time zone.
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Emmanuel
1 months ago
B) Adjust the currant business hours to accommodate the Eastern Time Zone.
upvoted 0 times
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Douglass
2 months ago
A) Set temporary business hours for each time zone.
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Miesha
2 months ago
Temporary business hours? What is this, a game of musical chairs? Just set it up properly from the start, people!
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Gerald
2 months ago
Option B? Are you kidding me? Adjusting the current business hours would leave one group of reps working at odd hours. That's just asking for trouble.
upvoted 0 times
Reuben
1 months ago
C) Create one set of business hours per time zone.
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Valentin
2 months ago
A) Set temporary business hours for each time zone.
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Verlene
2 months ago
Hmm, I'm not sure. Manually setting business hours for each rep could work, but it might be a bit too much hassle. I'd go with the separate time zones.
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Marge
2 months ago
I agree with Niesha. Creating one set of business hours per time zone is the best way to handle this issue. Anything else would be a headache to manage.
upvoted 0 times
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Niesha
2 months ago
Option C seems like the most logical choice. Having separate business hours for each time zone ensures that all customers are properly supported.
upvoted 0 times
Carline
2 months ago
D) Allow the reps to set business hours manually.
upvoted 0 times
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Ira
2 months ago
C) Create one set of business hours per time zone.
upvoted 0 times
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Muriel
2 months ago
B) Adjust the currant business hours to accommodate the Eastern Time Zone.
upvoted 0 times
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Eura
2 months ago
A) Set temporary business hours for each time zone.
upvoted 0 times
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Nan
3 months ago
I think creating one set of business hours per time zone would be the most efficient solution.
upvoted 0 times
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Norah
3 months ago
I agree with Wilbert. It makes sense to have consistent business hours for all reps.
upvoted 0 times
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Wilbert
3 months ago
I think the administrator should adjust the current business hours to accommodate the Eastern Time Zone.
upvoted 0 times
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