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Salesforce Exam ADX-201 Topic 10 Question 62 Discussion

Actual exam question for Salesforce's ADX-201 exam
Question #: 62
Topic #: 10
[All ADX-201 Questions]

Universal Containers requires that when an Opportunity is closed won, all other open

opportunities on the same account must be marked as closed lost.

Which automation solution should an administrator use to implement this request?

Show Suggested Answer Hide Answer
Suggested Answer: B

The Assignment Rule checkbox is a checkbox that appears on manual case creation pages when assignment rules are defined for cases. The Assignment Rule checkbox determines whether or not to apply assignment rules to manually created cases. If the Assignment Rule checkbox is selected by default, then any manually created cases will be assigned according to assignment rules instead of being owned by the agent creating them. To prevent this from happening, an administrator can either deselect the Assignment Rule checkbox when creating cases manually; or change the default setting for this checkbox under setup by selecting or deselecting Use active assignment rules by default. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_casesupport_assign.htm&type=5


by Colton at May 07, 2024, 02:50 PM

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Justine
5 days ago
Flow Builder seems like overkill for this use case. I'd go with the more lightweight option of a Workflow Rule.
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Marleen
8 days ago
I think a Workflow Rule is the way to go here. It's a simple automation that can handle this requirement easily.
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Catalina
12 days ago
I'm not sure, but I think Flow Builder could also be a good option for this automation requirement.
upvoted 0 times
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Naomi
14 days ago
I agree with Daren, a Workflow Rule can easily update related records when an Opportunity is closed won.
upvoted 0 times
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Daren
16 days ago
I think a Workflow Rule would be the best option for this scenario.
upvoted 0 times
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Sheron
16 days ago
I'm not sure, but I think Flow Builder could also be a good option for this automation requirement.
upvoted 0 times
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Olive
18 days ago
I agree with Ricki, a Workflow Rule can easily update related records when an Opportunity is closed won.
upvoted 0 times
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Ricki
19 days ago
I think a Workflow Rule would be the best option for this scenario.
upvoted 0 times
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