Salesforce Exam Advanced Administrator Topic 6 Question 90 Discussion

Actual exam question for Salesforce's Advanced Administrator exam

Question #: 90
Topic #: 6

[All Advanced Administrator Questions]

A user accidentally created a duplicate opportunity and is unable to delete the duplicate record.

What should an administrator do to troubleshoot this issue?

ARun a report of all opportunities to identify other possible duplicates.

BCheck the user profile permissions on the Opportunity object to see if they have permission to delete.

CAdvise the user to mark the duplicate opportunity Closed Lost and keep it in the system.

DChange the user's profile to System Administrator so they have full permissions to delete object records.

Show Suggested Answer

Suggested Answer: D

by Hildred at Jul 13, 2024, 12:06 AM

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5 days ago

B) Checking the user's permissions is the way to go. Deleting object records should be a controlled action, not just giving everyone admin rights.

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14 days ago

I think running a report of all opportunities to identify other duplicates could also help troubleshoot the issue.

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16 days ago

I agree with Delpha. It's important to see if the user has the right permissions to delete.

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29 days ago

I think the administrator should check the user's profile permissions first.

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