Salesforce Exam Advanced Administrator Topic 12 Question 74 Discussion

Actual exam question for Salesforce's Advanced Administrator exam

Question #: 74
Topic #: 12

[All Advanced Administrator Questions]

AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to

remove the primary Account from a Contact but is unable to do so. The administrator has already

updated the page layout to no longer require an Account.

What could be the issue?

APrivate Contacts need to be enabled in Setup.

BA primary Account relationship is required on a Contact regardless of the page layout settings.

CThe Contact has indirect relationships to other Accounts.

DThe Account Contact relationship record needs to be deleted first in order to disassociate the Contact from the Account.

Show Suggested Answer

Suggested Answer: B

A joined report is a type of report that allows you to create multiple report blocks that provide different views of your data. Each report block can have its own fields, columns, sorting, and filtering. A joined report can only be created from summary or matrix reports. You can use a joined report to show data from different report types or data sources on a single report. In this case, you can use a joined report to show Accounts with Open Cases by creating two report blocks: one for accounts and one for cases with a filter for open status. You can then join the two blocks by a common field such as Account ID or Account Name. Reference: https://help.salesforce.com/s/articleView?id=sf.reports_joined_format.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.reports_examples_joined.htm&type=5

by Gilma at Nov 26, 2023, 10:19 AM

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Cathern

1 months ago

I wonder if the rep tried turning it off and then back on again? That usually fixes everything, right?

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Lon

20 days ago

A) Private Contacts need to be enabled in Setup.

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Caitlin

2 months ago

This question is a real head-scratcher! I'd be tempted to just answer 'E) Call the Ghostbusters' and see what happens.

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Lamar

13 days ago

C) The Contact has indirect relationships to other Accounts.

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Carman

14 days ago

B) A primary Account relationship is required on a Contact regardless of the page layout settings.

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Gary

28 days ago

A) Private Contacts need to be enabled in Setup.

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Harrison

2 months ago

C is an interesting option, but I don't think indirect relationships would prevent the primary Account from being removed.

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Phuong

27 days ago

C) The Contact has indirect relationships to other Accounts.

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Melissa

1 months ago

B) A primary Account relationship is required on a Contact regardless of the page layout settings.

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Jess

2 months ago

A) Private Contacts need to be enabled in Setup.

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Lyda

2 months ago

B is definitely wrong. The page layout settings should override the requirement for a primary Account on a Contact.

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Ernest

23 days ago

D) The Account Contact relationship record needs to be deleted first in order to disassociate the Contact from the Account.

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Malinda

1 months ago

C) The Contact has indirect relationships to other Accounts.

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Sylvie

1 months ago

A) Private Contacts need to be enabled in Setup.

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Mee

2 months ago

D seems to be the correct answer. The Contact needs to be disassociated from the Account first before removing the primary Account.

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Melodie

1 months ago

That makes sense, so D is the correct answer then.

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Oren

1 months ago

No, I believe the Account Contact relationship record needs to be deleted first in order to disassociate the Contact from the Account.

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Marjory

1 months ago

But maybe the primary Account relationship is required on a Contact regardless of the page layout settings.

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Latrice

2 months ago

I think the issue is that the Contact has indirect relationships to other Accounts.

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Martha

3 months ago

I'm not sure, but maybe the Account Contact relationship record needs to be deleted first.

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Isadora

3 months ago

I agree with Timothy, it makes sense that indirect relationships could be causing the problem.

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Timothy

3 months ago

I think the issue could be that the Contact has indirect relationships to other Accounts.

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