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PRINCE2 Exam PRINCE2-7-Foundation Topic 1 Question 23 Discussion
Topic #: 1
Which of the following statements about customer's quality expectations and acceptance criteria are true?
1. Customer's quality expectations form a specific and precise list of measurable criteria that a project product should meet in order to be acceptable to key stakeholders.
2. Acceptance criteria are often expressed in broad terms as a means to gain common understanding of general quality requirements.
In PRINCE2, baselines are used to establish a reference point for the agreed state of products, against which actual progress can be compared and managed. By requesting a report to check for conflicts between the agreed and actual states of products, the project manager is effectively applying the concept of baselines within issue management. This helps in identifying deviations from the agreed deliverables and initiating corrective actions to address these discrepancies. Reference: (PRINCE2 7 Foundation Handbook, AXELOS)
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