A PMO is selecting performance indicators for its functions and discussing why certain indicators might carry more weight than others. Why can the performance indicators of each function have different relevance?
Performance indicators vary in relevance because they reflect the unique contributions of each function to stakeholder value. For example, a strategic function may prioritize benefits realization, while an operational function focuses on efficiency metrics. This tailored approach ensures meaningful evaluation.
PMI's Key Performance Indicators (KPIs) framework.
Performance Management in PMOs - Tailoring metrics for functions.
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