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PeopleCert Exam ITIL-4-Transition Topic 1 Question 13 Discussion
Actual exam question for
PeopleCert's
ITIL-4-Transition exam
Question #: 13
Topic #: 1
[All ITIL-4-Transition Questions]
Topic #: 1
Which is included in onboarding?
1. Negotiating service targets with customers
2. Building awareness of the new consumer
3. Ensuring resources are prepared for service provision
4. Designing the service components and infrastructure
Suggested Answer:
B
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