PeopleCert Exam CSQA Topic 4 Question 110 Discussion

Actual exam question for PeopleCert's CSQA exam

Question #: 110
Topic #: 4

[All CSQA Questions]

If you use the PDCA cycle for managing processes, which activity is associated with the planning component?

AProcess Definition

BProcess Mapping

CProcess Measurement

DProcess Improvement

EProcess Controls

Show Suggested Answer

Suggested Answer: B

by Sommer at Apr 03, 2025, 08:51 AM

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Sylvia

18 days ago

Process Definition sounds like the obvious choice, but I'm feeling a bit PDCA-zy about it. Hmm, decisions, decisions...

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Katy

19 days ago

Process Controls? That's more for the 'check' and 'act' stages, isn't it? I'm leaning towards Process Mapping.

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Gertude

4 days ago

I think you're right, Process Mapping is definitely part of the planning component.

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Edwin

29 days ago

Process Improvement? Isn't that more for the 'do' part of the PDCA cycle? I'm sticking with Process Definition.

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Timothy

8 days ago

Process Improvement is actually associated with the 'check' part of the PDCA cycle.

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Danica

2 months ago

I'm not sure, but I think it's between A) Process Definition and B) Process Mapping.

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Willow

2 months ago

I'm going with Process Measurement. You can't plan effectively without understanding the current state of the process, right?

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Dona

1 months ago

Yes, understanding the current state is key before making any improvements.

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Shaunna

1 months ago

I think you're right. Process Measurement is crucial for planning.

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Lashaunda

2 months ago

Process Mapping is key for the planning stage. Visualizing the process is essential for identifying areas for improvement.

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Elmira

2 months ago

I think the planning component involves Process Definition. Gotta make sure we have a solid plan in place before moving forward.

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Mollie

16 days ago

After mapping, we can then focus on measuring the effectiveness of the process.

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Valentine

27 days ago

Process Mapping helps us visualize the steps and identify areas for improvement.

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Tegan

1 months ago

Once we have a clear definition, we can move on to mapping out the process.

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Jennie

1 months ago

I agree, Process Definition is crucial for setting the foundation of the plan.

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Jamika

1 months ago

Process Improvement is key for making necessary adjustments.

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Tyisha

1 months ago

Process Measurement ensures we have metrics to track progress.

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Bulah

1 months ago

Process Mapping helps us visualize the steps in the process.

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Milly

2 months ago

I agree, Process Definition is crucial for planning.

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Dulce

2 months ago

I agree with Alva, because planning involves defining the process first.

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Alva

2 months ago

I think the answer is A) Process Definition.

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