PeopleCert Exam CSQA Topic 4 Question 110 Discussion

Actual exam question for PeopleCert's CSQA exam

Question #: 110
Topic #: 4

[All CSQA Questions]

If you use the PDCA cycle for managing processes, which activity is associated with the planning component?

AProcess Definition

BProcess Mapping

CProcess Measurement

DProcess Improvement

EProcess Controls

Show Suggested Answer

Suggested Answer: B

by Sommer at Apr 03, 2025, 08:51 AM

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Danica

12 days ago

I'm not sure, but I think it's between A) Process Definition and B) Process Mapping.

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Willow

13 days ago

I'm going with Process Measurement. You can't plan effectively without understanding the current state of the process, right?

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Lashaunda

14 days ago

Process Mapping is key for the planning stage. Visualizing the process is essential for identifying areas for improvement.

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Elmira

16 days ago

I think the planning component involves Process Definition. Gotta make sure we have a solid plan in place before moving forward.

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Milly

4 days ago

I agree, Process Definition is crucial for planning.

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Dulce

19 days ago

I agree with Alva, because planning involves defining the process first.

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Alva

21 days ago

I think the answer is A) Process Definition.

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