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Pegasystems Exam PEGACPSA88V1 Topic 2 Question 19 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam
Question #: 19
Topic #: 2
[All PEGACPSA88V1 Questions]

In the first step in a case type, the user compares data on a form to the data on a customer account. If the data matches, the case is resolved. If the data does not match, the user advances the case to update the account. Management only wants a record of the cases that update an account. What two configuration options do you use to implement this requirement ? (Choose Two)

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Suggested Answer: C, D

Contribute your Thoughts:

Leonor
7 days ago
Yes, I was thinking the same thing! And Option D, configuring the first step to instantiate the case as temporary, would also help meet the requirement.
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Afton
9 days ago
Ooh, Option C looks promising! Applying a when condition to the first step to persist only the cases that require updates sounds like exactly what the question is asking for.
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Carry
10 days ago
I agree, Option A doesn't sound right. Option B, configuring the starting flow to instantiate the case as temporary, also doesn't seem relevant here.
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Glendora
11 days ago
Hmm, let me think through the options. Option A, adding a persist case shape, would record all cases regardless of whether an update was needed. That doesn't seem to fit the requirement.
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Lawrence
13 days ago
Yes, that's a good summary. The question is asking us to identify the two configuration options that would satisfy this requirement.
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Ronnie
15 days ago
This question seems to be testing our understanding of case management configuration options. From what I can tell, the key requirement is to keep a record of only the cases that require an account update.
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