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Pegasystems PEGACPSA23V1 Exam Questions
- Topic 1: Case Management: The skills measured here include how to design a case lifecycle, and stages, set case statuses, add instructions to tasks, and add a service level agreement; how to set up urgency, goals, deadlines, and passed deadlines in addition to skills such as toute assignments to users, work groups, work queues a Configure approval processes, cascading approvals, authority matrix, and how to set up and send email correspondence.
- Topic 2: Data and Integration: The topics covered here include how to configure data types, create data objects, data relationships, and field types identify and create calculated values. More topics include validating data, creating and configuring data validation rules, manipulating application data, setting default property values, access sourced data in a case. Moreover, candidates should understand topics such as refresh strategies, populating user interface controls, and saving data to a system of record.
- Topic 3: Security: The skills measured here include how to manage user and role assignments set security policies and monitor and audit changes to data.
- Topic 4: DevOps: The topics covered here include recording a unit test, how to create and execute scenario-based test cases, and identifying best practices for configuring unit tests.
- Topic 5: User Experience: The skills evaluated here include setting up user interface elements, dashboards, and portal content, configuring form appearance, visibility settings, and controls, adding fields, grouping fields in views, displaying list data in views, and configuring repeating dynamic layouts.
- Topic 6: Application Development: The skills tested here include how to oversee application development by focusing on user stories, feedback, bugs, etc. It also covers how to utilize the Estimator tool to scope a Pega Platform project.
- Topic 7: Reporting: The skills measured here include creating business reports, pinpointing types of reports, utilizing columns and filters, and describing the benefits of using Insights. Mobility: Skills assessed include how to configure mobile app channels in addition to setting up swipe actions, theme colors, and image assets.
Free Pegasystems PEGACPSA23V1 Exam Actual Questions
Note: Premium Questions for PEGACPSA23V1 were last updated On Jun. 07, 2025 (see below)
A data page holds product information and has the Reload if Older Than field set to 30 minutes. The data page is created at 7:43. The user then performs the following actions: 8:10 the user refreshes the product information 8:45 the user refreshes the product information At what time is the data page reloaded?
Given a data page set to reload if older than 30 minutes, understanding the timing for when the data page is reloaded is essential for ensuring that users have the most current information. The data page is created at 7:43. Based on the Reload if Older Than setting, it will reload if accessed after 30 minutes from its creation or the last reload.
C . 8:40: The data page would be reloaded at 8:40 because this is the next access time that falls outside the 30-minute validity period established from the data page's last known load time or creation. Although the user refreshes the product information at 8:10 and 8:45, the key moment for reload based on the given timeline and settings would be 8:40, which is 30 minutes after the 8:10 refresh, not 8:45 since that's the time of access, not reload.
The options 8:13 (A) and 8:10 (B) are too soon for a reload based on the initial creation time and do not account for the 30-minute refresh policy correctly. Option D (8:45) represents a time of user action, not the actual reload based on the described criteria.
A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date. A manager requests that the report show only those customers who meet the following conditions: - The customer is on a monthly billing cycle - The credit card is either MoreCash or Vista - The credit card expires within 60 days Which set of filtering conditions returns a report with the desired data?
To fulfill the manager's request for a report showing only customers who are on a monthly billing cycle, use a MoreCash or Vista credit card, and whose credit card expires within 60 days, the filtering conditions need to precisely combine these criteria.
B . Credit Card equals MoreCash OR Credit Card equals Vista AND Billing Cycle equals monthly AND Expiration Date equals next 60 days: This set of conditions accurately captures the required filters. The use of 'OR' between the Credit Card conditions allows for the inclusion of customers with either MoreCash or Vista credit cards. The 'AND' conjunction with Billing Cycle equals monthly ensures that only those on a monthly billing cycle are included. Lastly, specifying that the Expiration Date equals the next 60 days filters for credit cards expiring within the specified timeframe. This combination of conditions ensures the report displays precisely the desired data.
Option A incorrectly uses 'AND' for credit card types, which is logically impossible since a credit card cannot be both types simultaneously. Option C inaccurately suggests using a condition on the billing cycle that is not aligned with the requirement and incorrectly frames the expiration date condition. Option D simplifies the conditions but lacks the precise logical structure provided in option B, potentially leading to confusion or incorrect implementation.
You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days. To meet this requirement you need to set the____in the service level to 5 days.
To ensure medical claims are resolved within a 5-day timeframe, the appropriate configuration in a service level agreement involves setting a specific deadline:
C . Deadline. In Pega, the deadline parameter in a service level agreement specifies the maximum allowable time by which a case or task must be completed. Setting this to 5 days ensures that the medical claim processing adheres strictly to the required timeframe.
An accident claim case creates a vehicle claim case for each vehicle involved in an accident. Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)
To ensure the accident claim case does not resolve before all associated vehicle claims are resolved, the structure and dependencies between the cases must be clearly defined within the case design.
A . Add each vehicle claim as a child case of the accident claim: This configuration establishes a hierarchical relationship between the accident claim and the vehicle claims. By treating vehicle claims as child cases, their resolution becomes a prerequisite for the resolution of the parent accident claim case. This structural relationship inherently prevents the parent case from concluding before the child cases are resolved.
D . Add a wait step to the accident claim case to wait until all vehicle claims have a status of Resolved: Incorporating a wait step specifically designed to monitor the status of all vehicle claims ensures that the accident claim case only moves forward once every vehicle claim has reached a resolution. This step acts as a checkpoint within the case workflow, enforcing the requirement that all related vehicle claims must be settled before the accident claim can be concluded.
Adding a manual approval step (B) might introduce a review process but does not inherently ensure that all vehicle claims are resolved before proceeding. Similarly, adding an optional process to pause the case (C) provides flexibility in case handling but lacks the direct linkage to the resolution status of all vehicle claims as a condition for the accident claim's progression.
How do you identify if a result in a decision rule cannot be returned?
When using decision rules in Pega, ensuring that no potential result is unaddressed is crucial for maintaining the rule's effectiveness. Testing for completeness involves verifying that all possible inputs and conditions have been accounted for in the decision rule. This type of testing ensures that every feasible scenario has a corresponding outcome defined, thereby preventing the decision rule from failing to return a result due to missing conditions.
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