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Pegasystems Exam PEGAPCSSA87V1 Topic 10 Question 56 Discussion

Actual exam question for Pegasystems's PEGAPCSSA87V1 exam
Question #: 56
Topic #: 10
[All PEGAPCSSA87V1 Questions]

An assignment service-level agreement (SLA) is configured with the following details:

Initial urgency: 20

Assignment ready: Timed delay of 1 hour

Goal: 5 hours and increase urgency by 10

Deadline: 8 hours and increase urgency by 20

Passed deadline: 2 hours, increase urgency by 20, and limit events to 5

Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?

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Suggested Answer: A

Contribute your Thoughts:

Lavonda
3 days ago
This is like a game of Tetris, but with deadlines instead of falling blocks. I'll go with B, just to keep things simple and avoid any unnecessary complications.
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Vanesa
11 days ago
I think the answer is C) 130.
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Fanny
12 days ago
Hmm, let's see... 1 hour delay, 5 hour goal, 8 hour deadline, and 2 hour past deadline. I'm thinking 130 is the way to go, but I might need a calculator to double-check this one.
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Fallon
17 days ago
Wait, so the urgency keeps increasing even after the deadline? That's like a never-ending loop of despair! I'll go with C, just to keep the suspense going.
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Lovetta
17 hours ago
User2: Yeah, it's like a never-ending cycle of stress.
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Marti
2 days ago
User1: I think the urgency just keeps piling up after the deadline.
upvoted 0 times
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