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Pegasystems Exam PEGAPCSSA87V1 Topic 10 Question 56 Discussion
Actual exam question for
Pegasystems's
PEGAPCSSA87V1 exam
Question #: 56
Topic #: 10
[All PEGAPCSSA87V1 Questions]
Topic #: 10
An assignment service-level agreement (SLA) is configured with the following details:
Initial urgency: 20
Assignment ready: Timed delay of 1 hour
Goal: 5 hours and increase urgency by 10
Deadline: 8 hours and increase urgency by 20
Passed deadline: 2 hours, increase urgency by 20, and limit events to 5
Assuming no other urgency adjustments, what is the assignment urgency 16 hours after the case reaches the assignment?
Suggested Answer:
A
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