Pegasystems Exam PEGAPCSA87V1 Topic 3 Question 49 Discussion

Actual exam question for Pegasystems's PEGAPCSA87V1 exam

Question #: 49
Topic #: 3

ABC BankCorp operates two subsidiaries, GloboBank and LocalBank, with different brandings. ABC BankCorp wants to create a mobile app experience for both users and customer service representatives (CSRs) for its Transaction Dispute application.

Of the following requirements, which two options affect the number of mobile app channels that you need to configure? (Choose Two)

AMobile apps must support both phones and tablets.

BCustomers can create only dispute cases, while CSRs can also create fraud report cases.

CMobile app color palette is customized for each subsidiary.

DThe app customizes currency units and date/time format according to the user's locale.

Show Suggested Answer

Suggested Answer: B

by Queen at Sep 06, 2024, 01:29 PM

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Martina

26 days ago

I'm going to have to go with A and D. Anything less would be a complete mobile app disaster, like trying to put a square peg in a round hole. Although, with the right hammer, I bet you could make it work!

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Marylyn

10 days ago

I agree, A and D are definitely the way to go. We need to make sure the app works on all devices and is user-friendly with different currencies and date formats.

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Malcom

1 months ago

Easy peasy! A and D are the right answers. Gotta support both phones and tablets, and customize the app for each user's currency and date/time preferences. The other options are just window dressing, not core functionality.

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Oliva

1 months ago

This is a tricky one, but I'm going with A and D. Supporting phones and tablets, and localizing the app, are key factors that will determine the number of channels needed. B and C are important, but not directly related to the number of channels.

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Charlene

7 days ago

I think B is important too, as it differentiates between customer and CSR capabilities.

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Margot

8 days ago

I agree, A and D are the right choices. They directly impact the number of channels needed.

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Brittni

22 days ago

I see your point, but I still think A and D are the most crucial for determining the number of mobile app channels. B is important too, but not as directly related.

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Suzan

25 days ago

I think B is also important because it differentiates between customer and CSR capabilities. But A and D are definitely key for channel configuration.

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Franklyn

29 days ago

I agree with you, A and D are the right choices. Those requirements will definitely impact the number of channels needed.

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Ozell

1 months ago

I think B and D are the correct answers. Handling different types of cases and customizing for the user's locale will require separate channels. A is just a device requirement, and C is a branding issue.

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Malcom

2 months ago

A and D definitely affect the number of channels. You need to support both phones and tablets, and customize the app based on the user's locale. The other options are nice-to-haves, but don't directly impact the number of channels.

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Martina

1 months ago

That makes sense. Those requirements would definitely impact the configuration needed for the mobile app channels.

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Jennifer

1 months ago

A and D definitely affect the number of channels. You need to support both phones and tablets, and customize the app based on the user's locale.

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Harrison

2 months ago

I see your point, Shizue. It makes sense that both options A and D would impact the configuration of mobile app channels.

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Shizue

2 months ago

I agree with Audry. Option D also affects the number of channels needed as it involves customizing the app based on user's locale.

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Audry

2 months ago

I think option A affects the number of mobile app channels needed because it determines the devices the app will run on.

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