Pegasystems Exam PEGAPCBA87V1 Topic 6 Question 37 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam

Question #: 37
Topic #: 6

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?

AMobile app color palettes are different for users and CSRs.

BThe mobile app customizes currency units and date/time format according to the location of the users.

CCSRs can create other case type instances on the mobile app.

DThe mobile app supports all mobile phone operating systems.

Show Suggested Answer

Suggested Answer: D

This option fits the scope for the minimum lovable product (MLP) based on Pega best practices. An MLP is the smallest version of an application that delivers value to customers and stakeholders while meeting their core needs and expectations. Pega best practices suggest that you should focus on building an MLP that solves one problem well, provides immediate feedback, and creates positive emotions for users. The option D satisfies these criteria by allowing customers to enter their order number and see the order status and delivery date details in one view. Reference: https://community.pega.com/knowledgebase/articles/application-development/86/defining-minimum-lovable-product

by Nilsa at Sep 07, 2024, 04:24 PM

Limited Time Offer

25%

Off

Get Premium PEGAPCBA87V1 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Leonor

28 days ago

Option A? Really? Changing the color palette? That's like putting lipstick on a pig - it's still the same mobile app underneath!

upvoted 0 times

...

Gwenn

29 days ago

I'd go with option C. Creating custom case types for CSRs sounds like a clear indication of needing distinct mobile app channels.

upvoted 0 times

...

Sunshine

1 months ago

Haha, option D is a trap! Supporting all mobile OS is a technical requirement, not a configuration for distinct mobile app channels.

upvoted 0 times

Deonna

1 days ago

A) Mobile app color palettes are different for users and CSRs.

upvoted 0 times

...

2 months ago

I think option C is the correct answer. Creating different case types on the mobile app for CSRs requires configuring distinct channels.

upvoted 0 times

Linwood

27 days ago

D) The mobile app supports all mobile phone operating systems.

upvoted 0 times

...

Claudio

28 days ago

C) CSRs can create other case type instances on the mobile app.

upvoted 0 times

...

Lanie

1 months ago

B) The mobile app customizes currency units and date/time format according to the location of the users.

upvoted 0 times

...

Charlena

2 months ago

A) Mobile app color palettes are different for users and CSRs.

upvoted 0 times

...

Juliann

2 months ago

I think option A requires configuring distinct mobile app channels.

upvoted 0 times

...