Pegasystems Exam PEGAPCBA87V1 Topic 6 Question 37 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam

Question #: 37
Topic #: 6

ABC BankCorp wants to create a mobile app experience for users and CSRs for its Transaction Dispute application. Of the following requirements, which option requires you to configure distinct mobile app channels?

AMobile app color palettes are different for users and CSRs.

BThe mobile app customizes currency units and date/time format according to the location of the users.

CCSRs can create other case type instances on the mobile app.

DThe mobile app supports all mobile phone operating systems.

Show Suggested Answer

Suggested Answer: D

This option fits the scope for the minimum lovable product (MLP) based on Pega best practices. An MLP is the smallest version of an application that delivers value to customers and stakeholders while meeting their core needs and expectations. Pega best practices suggest that you should focus on building an MLP that solves one problem well, provides immediate feedback, and creates positive emotions for users. The option D satisfies these criteria by allowing customers to enter their order number and see the order status and delivery date details in one view. Reference: https://community.pega.com/knowledgebase/articles/application-development/86/defining-minimum-lovable-product

by Nilsa at Sep 07, 2024, 04:24 PM

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Darrin

5 days ago

Hmm, I'm not sure. Option B seems reasonable too, since customizing currency and date/time format could require different app configurations.

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Claribel

7 days ago

I think both A and C could require distinct mobile app channels, depending on the implementation.

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Bette

8 days ago

I disagree, I believe option C is the one that requires distinct mobile app channels.

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Eleni

16 days ago

I think option C is the correct answer. Creating different case types on the mobile app for CSRs requires configuring distinct channels.

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Juliann

21 days ago

I think option A requires configuring distinct mobile app channels.

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