Pegasystems Exam PEGAPCBA87V1 Topic 5 Question 43 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam

Question #: 43
Topic #: 5

Which scenario is a use case for the Wait step?

AThe customer needs to log in to their account before receiving a membership discount on an online purchase.

BAn agent need to send a confirmation email to an insured customer after they complete a form.

CA payroll user cannot process a salary increase until the department manager approves the increase.

DThe customer cannot complete an application for a checking account until a bank representative reviews their credit report.

Show Suggested Answer

Suggested Answer: A, B

These answers are correct because they prevent the accident claim case from resolving before all vehicle claims are resolved, as per the requirement. By adding each vehicle claim as a child case of the accident claim, you can create a case hierarchy that allows you to manage related cases together. By adding a wait step to the accident claim case, you can pause the parent case until all child cases reach a specific status, such as Resolved. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 5: Case Hierarchy)

by Barrie at Oct 24, 2024, 11:44 PM

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Christene

1 months ago

Hmm, I'm torn between C and D, but I think I'll go with C. Waiting for manager approval just feels more like a classic Wait step scenario. Although, I do like the credit report angle in D. Decisions, decisions...

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Martina

1 months ago

I'm going with option B. Sending a confirmation email after an agent completes a form is a great use case for the Wait step. Gotta make sure that email goes through!

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In

1 months ago

I think option D is the best answer. Requiring a credit report review before a customer can complete a checking account application is a clear use case for the Wait step.

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Rebecka

24 days ago

It's important to have these checks in place to prevent any issues down the line. Option D is the most logical use case for the Wait step.

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Daniela

27 days ago

I agree, waiting for the bank representative to review the credit report ensures that the customer meets the necessary requirements.

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Craig

28 days ago

Option D is definitely the best choice. It makes sense to wait for the credit report review before completing the application.

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2 months ago

I think scenario C is a use case for the Wait step.

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