Pegasystems Exam PEGAPCBA87V1 Topic 1 Question 9 Discussion

Actual exam question for Pegasystems's PEGAPCBA87V1 exam

Question #: 9
Topic #: 1

When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.

How do you configure the resolve process to support this requirement?

ARoute an Approval step to the required participants.

BAdd a Send Email step and include all required participants.

CRoute the email to all the recipients in a Collect Information step.

DAdd a Send Email step as an optional action.

Show Suggested Answer

Suggested Answer: B, D

Adding each vehicle claim as a child case of the accident claim will prevent the accident claim case from resolving until all vehicle claims are resolved. Additionally, adding a parallel process for vehicle claims in the accident claim resolution stage will also prevent the accident claim from resolving until all vehicle claims are resolved.

by Celeste at Mar 29, 2023, 12:11 AM

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Eleni

3 days ago

Option B is the answer. Although, I have to say, if I were the insured party, I'd want a carrier pigeon to deliver the news. Much more personal, don't you think?

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Ronnie

16 days ago

I'm not sure. Maybe routing an Approval step to the required participants could also work. What do you think?

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Carisa

17 days ago

I'm going to have to go with option B. I don't want to risk forgetting to email anyone, and the 'Send Email' step seems like the best way to ensure all the notifications get sent out.

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Jannette

18 days ago

Hmm, I was leaning towards option C, but now I'm not so sure. Handling the email in a Collect Information step might be a bit roundabout.

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Alaine

19 days ago

I agree with Berry. Adding a Send Email step is the best way to ensure notifications are sent to all necessary parties.

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Corinne

20 days ago

I think option B is the way to go. Sending email notifications to the required participants directly in the Resolve stage seems like the most straightforward approach.

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Berry

23 days ago

I think we should add a Send Email step and include all required participants.

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