Pegasystems Exam PEGACPSA88V1 Topic 1 Question 45 Discussion

Actual exam question for Pegasystems's PEGACPSA88V1 exam

Question #: 45
Topic #: 1

In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type. size, and age of the animal How do you configure the case life cycle to meet this requirement?

Available Choices (select all choices that are correct

ACreate a Service animal accommodation child case that is automatically resolved if the passenger is not traveling with a service animal

BApply an optional action to the Travel booking case type to allow the passenger to provide the information as needed

CAdd an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process

DConfigure a validation rule in the Travel booking case type settings to check whether the passenger is traveling with a service animal

Show Suggested Answer

Suggested Answer: C

To meet the requirement, you can add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process. The condition can be based on a property that indicates whether the passenger is traveling with a service animal or not. Reference: https://community.pega.com/knowledgebase/articles/case-management/88/adding-processes-case-life-cycle

by Lenna at Apr 08, 2025, 04:41 AM

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Reuben

22 days ago

This is a classic case of 'throw everything at the wall and see what sticks'! I'd go with all the options, just to be safe. Better to overdo it than have a furious passenger on our hands.

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Janey

24 days ago

A, B, and C. Easy peasy, right? Though I'm a little worried about the size part - what if they bring in a horse or something? Should we add a size limit?

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Ronny

2 days ago

A) Create a Service animal accommodation child case that is automatically resolved if the passenger is not traveling with a service animal

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Breana

1 months ago

I'm going with A, B, and C. Gotta cover all our bases, you know? Can't have any unhappy passengers with service animals on our flights.

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Paola

2 days ago

It's important to have a clear process in place to accommodate passengers with service animals, so A, B, and C all seem like necessary steps to configure the case life cycle.

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Teresita

10 days ago

I agree, B and C also seem like important steps to take to ensure we meet the requirement for documenting service animals.

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Rosenda

28 days ago

A sounds good, we definitely want to make sure we have a process in place for passengers with service animals.

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Claudio

2 months ago

I agree with Nancey. C is definitely the way to go - a dedicated process to handle the service animal info. B and D seem like overkill for this requirement.

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